Visa Consultant

Endurance Immigration Services Pvt Ltd; Maharashtra; On-site; INR 350,000 - 600,000; Full time

Job summary

Endurance Immigration Services Pvt Ltd in Pune is seeking a Visa Sales Consultant to advise clients, assess eligibility, and recommend suitable visa programs. This full-time, on-site role in Kharadi involves converting qualified leads into enrollments while delivering accurate, professional guidance throughout the sales process.

You will conduct consultations via calls and meetings, follow up on inquiries, coordinate with processing teams, and maintain CRM records.

Qualifications

• Bachelor's degree in any discipline; relevant qualifications in Business, Marketing, International Relations, Law, or related fields are an advantage.
• 1–3 years of immigration sales or related sales experience.
• Strong communication and consultative selling skills.
• Ability to handle leads and convert prospects into paying clients.
• Customer-focused approach with trust-building abilities.
• Willingness to work full-time on-site in Kharadi, Pune.

Responsibilities

• Handle incoming immigration and visa-related leads and conduct initial consultations.
• Understand clients' educational, professional, financial, and immigration objectives to identify suitable programs.
• Explain available visa and immigration options, eligibility criteria, documentation, fees, timelines, and procedures clearly.
• Convert qualified leads into successful enrollments and achieve assigned monthly and quarterly sales targets.
• Conduct follow-ups with prospective clients through calls, WhatsApp, email, and other approved communication channels.
• Identify client concerns, handle objections, and provide appropriate solutions to support the sales conversion process.
• Maintain regular follow-ups with leads until conversion or closure.
• Build strong professional relationships with clients and ensure a positive customer experience.
• Coordinate with the immigration processing and operations team for a smooth handover of converted cases.
• Maintain accurate lead, follow-up, and sales records in the CRM/case management system.
• Keep updated with changes in immigration policies, visa programs, eligibility requirements, and market trends.
• Ensure that information provided to clients is accurate and aligned with the company's approved processes and policies.
• Participate in sales meetings, training sessions, and performance reviews.
• Contribute ideas to improve lead conversion, sales processes, and client engagement.
• Meet individual KPIs related to calls, follow-ups, conversions, revenue, and overall sales performance.

Skills

Consultative selling

Negotiation

Lead conversion

Communication

CRM proficiency

MS Office

WhatsApp

Education

Bachelor's degree

Tools

CRM systems

MS Office

WhatsApp

Job description

Endurance Immigration Services Pvt Ltd is a leading immigration consultancy based in Pune, specializing in migration visas, investor immigration visas, and resettlement services. The firm is known for its strong commitment to providing reliable, transparent, and client-focused guidance throughout the immigration process. Endurance Immigration supports individuals and families seeking to relocate or invest abroad by offering tailored solutions that meet their specific goals. The company values professionalism, ethical practices, and long-term client relationships, making it a trusted partner in the immigration space. Team members work in a collaborative environment focused on delivering accurate advice and efficient service.

Role Description

The Visa Sales Consultant will be responsible for consulting with prospective clients, understanding their immigration goals, assessing their initial eligibility, and recommending suitable visa and immigration programs offered by the company. This is a full-time, on-site role based in Pune, focused on converting qualified leads into successful enrollments while providing accurate and professional guidance throughout the sales process.

The role involves conducting consultations with clients through calls, meetings, and other communication channels, explaining immigration programs, eligibility criteria, documentation requirements, fees, timelines, and the overall application process. The Visa Sales Consultant will be responsible for following up with leads, addressing client queries and concerns, handling objections, negotiating where appropriate, and ensuring timely conversion of leads into sales.

The consultant will maintain regular communication with prospective and enrolled clients, coordinate with the operations and processing teams for a smooth handover after enrollment, maintain accurate records in the CRM, and ensure that all sales activities and client information are properly documented.

The role also requires staying updated on immigration programs, visa policies, eligibility requirements, and market developments so that clients receive accurate and responsible information. The Visa Sales Consultant will be expected to achieve individual and team sales targets while maintaining high standards of client service and professional conduct.

Key Responsibilities

• Handle incoming immigration and visa-related leads and conduct initial consultations.
• Understand clients' educational, professional, financial, and immigration objectives to identify suitable programs.
• Explain available visa and immigration options, eligibility criteria, documentation, fees, timelines, and procedures clearly.
• Convert qualified leads into successful enrollments and achieve assigned monthly and quarterly sales targets.
• Conduct follow-ups with prospective clients through calls, WhatsApp, email, and other approved communication channels.
• Identify client concerns, handle objections, and provide appropriate solutions to support the sales conversion process.
• Maintain regular follow-ups with leads until conversion or closure.
• Build strong professional relationships with clients and ensure a positive customer experience.
• Coordinate with the immigration processing and operations team for a smooth handover of converted cases.
• Maintain accurate lead, follow-up, and sales records in the CRM/case management system.
• Keep updated with changes in immigration policies, visa programs, eligibility requirements, and market trends.
• Ensure that information provided to clients is accurate and aligned with the company's approved processes and policies.
• Participate in sales meetings, training sessions, and performance reviews.
• Contribute ideas to improve lead conversion, sales processes, and client engagement.
• Meet individual KPIs related to calls, follow-ups, conversions, revenue, and overall sales performance.

Qualification & Skills

• Bachelor's degree in any discipline; relevant qualifications in Business, Marketing, International Relations, Law, or related fields are an advantage.
• 1–3 years of experience in immigration sales, visa consultancy, education consultancy, travel, or a related sales environment is preferred.
• Strong understanding of immigration and visa products and the ability to learn and explain different immigration pathways.
• Proven ability to handle sales leads and convert prospects into paying clients.
• Excellent verbal and written communication skills.
• Strong consultative selling, negotiation, objection-handling, and closing skills.
• Customer-focused approach with the ability to build trust and long-term relationships.
• Strong follow-up skills and ability to manage multiple leads simultaneously.
• Target-oriented, self-motivated, and comfortable working in a performance-driven environment.
• Good organizational skills and attention to detail.
• Proficiency in MS Office, CRM systems, WhatsApp, email, and other sales/case management tools.
• Ability to work independently as well as collaboratively with the sales and operations teams.
• Willingness to work full-time and on-site in Kharadi, Pune.