Virtual interview For international process - 247.ai

24 7 ai; Hyderabad; On-site; INR 212,000 - 301,000; Full time

Benefits offered by this job

2-way transportation

STW Rs.3300 (male)

Medical insurance

Job summary

[24]7.ai Pvt Ltd in Hyderabad is hiring for International Voice and Chat Process roles. Work from office with rotational shifts, including midnight hours. Educational certificates are mandatory, and prior experience is 0-4 years.

The company offers transport, medical insurance, and additional benefits. Candidates must be within 23 km of the office and not pursuing regular studies. Joining date is 13th August 2026, with 5 days of work and 2 rotational week offs.

Qualifications

• Provide support and resolve issues via call, chat and electronic communication.
• Communicate clearly, both verbal and written, with customers.
• Demonstrate strong analytical and troubleshooting abilities.
• Deliver satisfactory service to customers.
• Coordinate tasks and multitask effectively.
• Evaluate situations quickly and provide effective solutions.

Responsibilities

• Offer voice and chat support to customers from the Hyderabad office.
• Handle rotational US shifts including midnight shifts.
• Maintain high accuracy while resolving customer queries.
• Record and update interactions in the CRM system.
• Collaborate with team members to meet targets.
• Adhere to scheduled shifts and attendance policies.

Skills

Call support

Chat support

Verbal & written comms

Analytical skills

Multitasking

Problem solving

Education

Intermediate/10+3/Graduation

Job description

Dear Aspirant,

Greetings from[24]7.ai!!

We are hiring for International Voice and Chat Process

Work from office

Work Location:

[24]7.ai Pvt Ltd, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039

Voice Salary Structure: 19k-27k (Take home after deductions)

Chat Salary Structure: 15k (Take home after deductions)

Date of Joining:13th August 2026 .

Skills Required:

1. 1. To provide support and resolve issues via call, chat and other electronic communication.
2. 2. Excellent Verbal and written communication skills.
3. 3. Strong analytical and troubleshooting skills.
4. 4. Rendering services to customers and ensuring satisfactory.
5. 5.Multitasking and coordination skills.
6. 6. Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

Perks and Benefits:

• 2-way free transportation (Home Pickup and Drop)
• Self to work (STW) Rs.3300 (only for male employees)
• Medical insurance for self and dependent

Job Details:

1. 1. Rotational US Shifts (Midnight shifts as well)
2. 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday)
3. 3. Students pursuing studies through regular college are not eligible.
4. 4. Educational certificates are mandatory.
5. 5. Must be flexible to work from office.

Qualification: Intermediate/ 10+3 (Diploma) / Graduation

Experience: 0-4 years

Age Criteria: 18yr - 35yr

Interview Process:

1. PIR (Personal Introduction Round)
2. Tool Assessment
3. ACM Round

NOTE:

• Regular pursuing students are not eligible to Apply.
• You have to be within 23km from the office location
• Candidates attended interview within 30 days are not eligible to apply.
• If you have any of your friends looking for a job, you can refer them.

Interview Date: 3/8/2026

Interview Time: 4:30PM to 5:00PM

Regards,

Andriya