International Voice Process Executive

24 7 ai; Bengaluru; On-site; INR 405,000 - 495,000; Full time

Job summary

A leading customer experience firm is inviting candidates for a walk-in interview for the position of International Chat – Customer Support. This role requires excellent English communication and adaptability, primarily focusing on handling inquiries from international clients. Ideal candidates should have completed 12th grade, possess basic computer skills, and be ready to work night shifts at the office. A competitive salary package of up to Rs. 4.5 LPA is offered, along with a supportive work environment.

Qualifications

• Minimum education is 12th pass.
• Key skills include excellent communication and adaptability.
• Fluent English communication (Voice/Chat) is essential.

Responsibilities

• Handle inquiries and resolve issues from international clients via phone, email, and chat.
• Maintain professional communication across different time zones.
• Provide accurate product, service, and policy information.

Skills

Excellent communication

Adaptability

Basic computer skills

Fluent English communication

Education

12th pass

Tools

CRM tools

Job description

Dear Candidate,

We were impressed with your profile and invite you for a walk-in interview for the International Voice. We believe your skills align well with what we're looking for in our dynamic team.

Interview Details

• Dates: Monday to Saturday
• Time: 11:00 AM to 3:00 PM
• Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087
• Google Maps Link: https://maps.app.goo.gl/inGL7XR7KEjW44vd7

About the Role

Position: International Chat – Customer Support

Mode: Work from Office

Shift: Night Shift

Salary: Up to Rs. 4.5 LPA

Key Requirements & Responsibilities

• Minimum Education: 12th pass.
• Key Skills:
  • Excellent communication, adaptability, and basic computer skills.
  • Fluent English communication (Voice/Chat) is essential.
• Handle inquiries and resolve issues from international clients via phone, email, and chat.
• Maintain professional and empathetic communication across different time zones and cultural contexts.
• Provide accurate product, service & policy information.
• Use CRM tools effectively.

Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000+ strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row.

Important Notes

• This is a walk-in interview only (no online option).
• Please carry your updated resume and a valid ID proof.

Reference: [Recruiter's Name - Prince , Code - 139 & Phone number - 8147672961]

Disclaimer

24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.

We look forward to meeting you in person!