International Non- Voice (Chat process )

Primus Global Technologies; Bengaluru; On-site; INR 223,200 - 390,600; Full time

Benefits offered by this job

Permanent Employment

Free Two-Way Cab Facility

Medical Insurance for Self & Dependents

5 Days Working

2 Rotational Week Offs

Rotational Night Shifts

Job summary

Primus Global Technologies is hiring for International Non-Voice (Chat Process) roles in Bengaluru. This position offers permanent employment, allowing freshers to apply alongside experienced candidates.

Responsibilities include handling customer queries through chat and calls, providing accurate product information, and maintaining high customer satisfaction levels. The company offers benefits like a free two-way cab facility, medical insurance, and five working days with two rotational week offs.

Qualifications

• Freshers can apply.
• Minimum 1 year of relevant BPO experience preferred.
• Candidates with customer support or sales experience are encouraged.

Responsibilities

• Handle customer queries through chat and occasional calls.
• Resolve customer issues effectively and professionally.
• Provide accurate information about products, services, and policies.
• Maintain high customer satisfaction levels.
• Use CRM tools efficiently.
• Communicate with international customers across different time zones.

Skills

Excellent English communication skills

Good typing and computer skills

Customer-focused approach

Adaptability and problem-solving abilities

Education

PUC (12th Pass)

Diploma (3 Years)

Undergraduates

Graduates (Any Stream)

BE / B.Tech

Job description

Hiring Alert | International Non-Voice (Chat Process) | 24/7.ai | Bengaluru

24/7.ai is hiring for International Non-Voice (Chat Process) roles on a permanent payroll.

Work Location:

Bengaluru

Eligibility

• PUC (12th Pass)
• Diploma (3 Years)
• Undergraduates
• Graduates (Any Stream)
• BE / B.Tech

Experience

• Freshers can apply
• Minimum 1 year of relevant BPO experience preferred
• Candidates with Customer Support or Sales experience are encouraged to apply

Job Responsibilities

• Handle customer queries through chat and occasional calls
• Resolve customer issues effectively and professionally
• Provide accurate information about products, services, and policies
• Maintain high customer satisfaction levels
• Use CRM tools efficiently
• Communicate with international customers across different time zones

Skills Required

• Excellent English communication skills
• Good typing and computer skills
• Customer-focused approach
• Adaptability and problem-solving abilities

Benefits

• Permanent Employment
• Free Two-Way Cab Facility
• Medical Insurance for Self & Dependents
• 5 Days Working
• 2 Rotational Week Offs
• Rotational Night Shifts

Age Criteria

• Maximum 30 -33 Years

Interview Process (Face-to-Face)

1. HR Round
2. Online Assessment
3. ACM Round

Walk-in Interviews Available

Interested candidates can share their updated resume and contact details for interview scheduling to [e-mail] or whatsapp me to 8907079864