VIP LITE – MARATHI PROCESS

Vrinda International; Mumbai; On-site; INR 279,000 - 391,000; Full time

Job summary

Vrinda International in Mumbai, Maharashtra, is hiring for VIP LITE – Marathi process. The role requires Marathi-speaking candidates with at least 1 year of customer service experience and strong communication skills.

You will handle calls, resolve inquiries, and maintain records to ensure a positive customer experience. Candidates will work 5 days a week with 2 rotational offs, following standard processes and service guidelines to meet performance targets and deliver quality support to

Qualifications

• Minimum 1 year recent Customer Service experience – Mandatory
• Marathi-speaking or fluent Marathi required
• Good communication skills and a customer-first approach

Responsibilities

• Handle customer calls and provide accurate information.
• Resolve customer queries and complaints professionally.
• Maintain a positive customer experience throughout interactions.
• Follow company processes and service guidelines.
• Maintain proper records of customer interactions.
• Achieve assigned service and performance targets.

Skills

Customer service experience

Marathi language

Communication skills

Job description

Job Description

HIRING | VIP LITE – MARATHI PROCESS

We are hiring customer-focused and fluent Marathi-speaking candidates for the VIP LITE process. Candidates with recent customer service experience and good communication skills are encouraged to apply.

• Experience: Minimum 1 year recent Customer Service experience – Mandatory
• Working: 5 Days a Week
• Weekly Off: 2 Rotational Offs

Key Responsibilities

• Handle customer calls and provide accurate information.
• Resolve customer queries and complaints professionally.
• Maintain a positive customer experience throughout interactions.
• Follow company processes and service guidelines.
• Maintain proper records of customer interactions.
• Achieve assigned service and performance targets.