Vice President - QA

Sapiens; Bengaluru; Hybrid; INR 6,000,000 - 9,000,000; Full time

Benefits offered by this job

Flexible hybrid work

Job summary

Sapiens in Bangalore seeks a VP Quality Engineering to lead global QA strategy across P&C and Life delivery. You will own the quality vision, governance, and roadmaps, guiding QA managers and automation teams while partnering with delivery leadership to reduce risk and raise customer trust.

This executive role combines strategic leadership, budget ownership, and AI-enabled quality modernization in a fast-growing SaaS environment. Willingness to travel and engage with C-level clients is expected.

Qualifications

• 20+ years in software quality assurance or quality engineering
• 5+ years leading global QA teams (VP/Head of QA)
• Experience building AI-enabled QA and test automation programs
• Experience in insurance/financial services domains preferred

Responsibilities

• Define and own the global QA strategy, vision, and multi-year roadmap across testing disciplines
• Build and scale a global, multi-site QA organization
• Own the enterprise quality governance framework including standards, metrics and executive reporting
• Champion Agile and SAFE practices across QA organization
• Govern AI-augmented quality engineering practices including AI-assisted test generation and defect analysis
• Drive enterprise test automation and performance engineering strategy and framework standardization
• Develop QA leadership through hiring, org design, and career development
• Drive continuous improvement in quality culture, shift-left testing, and risk-based coverage

Skills

Executive leadership

QA strategy

AI in QA

Global QA org management

SaaS insurance domain

Tools

Jira

Selenium

Playwright

CI/CD

Job description

Sapiens is on the lookout for a VP Quality Engineering to become a key player in our Bangalore team. If you're a seasoned Executive and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Bangalore

Working Model:

Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

This position will be part of Sapiens’ P&C division, for more information about it, click here: https://sapiens.com/property-and-casualty-commercial-and-personal-lines/

Description

The VP, Quality Engineering, Delivery owns the vision, strategy, and execution of quality assurance across all Sapiens’ Property & Casualty (P&C) and Life delivery projects. The role spans the global organization of Quality Analysts, test automation, and performance Quality Analysts embedded in customer implementation, SaaS migration and SaaS support programs. The owner sets enterprise-wide quality standards and governance, and partners with delivery leadership to enhance quality, reduce production risk, and strengthen customer trust across insurance platforms. The role combines strategic quality leadership, organizational and budget ownership, technology and automation modernization, and AI-augmented quality engineering to scale a high-performing, accountable global QA function.

Key Responsibilities

• Define and own the global QA strategy, vision, and multi-year roadmap across manual testing, automation, and performance engineering for all delivery projects.
• Build, lead, and scale a global, multi-site QA organization, including QA Managers, Automation Managers, Performance Engineering leads, and their teams.
• Own the enterprise delivery quality governance framework, including standards, policies, metrics, KPIs, and executive-level reporting on quality status, risk, and release readiness across all products and releases.
• Champion Agile, SAFE and iterative delivery practices across the QA organization, ensuring quality is embedded early and continuously across the SDLC.
• Define and govern enterprise-wide adoption of AI-augmented quality engineering practices, including AI-assisted test generation, defect and failure analysis, predictive quality insights, and responsible-AI usage standards.
• Drive enterprise test automation and performance engineering strategy, including framework standardization, CI/CD-integrated quality gates, tool rationalization, and reusable engineering assets.
• Build organizational capability through hiring, org design, career pathing, succession planning, and development of QA Managers and future quality leaders.
• Drive continuous improvement in quality culture and practices, including shift-left testing, risk-based coverage, exploratory testing, and expert testing.

Must Have Skills & Qualifications

Experience & Background

• 20+ years of progressive experience in software quality assurance or quality engineering, including 5+ years in a VP, Senior Director, or Head of QA capacity leading global, multi-disciplinary teams.
• Proven experience leading scaled and skilled QA organizations, across manual testing, automation, and performance engineering functions across multiple geographies.
• Strong track record of building and scaling AI usage in QA, and test automation programs (functional, API, performance).
• Experience in insurance, financial services, healthcare or other complex, regulated enterprise software domains is strongly preferred.

Technical & Functional Skills

• Strong understanding of test strategy and test coverage, aligned to business processes and system processes
• Strong command of quality metrics, KPIs, risk-based testing methodologies, and quality governance frameworks appropriate for enterprise-scale delivery.
• Deep, cross-disciplinary expertise across manual testing, test automation frameworks, performance engineering, and API/database validation practices.
• Strong grasp of test management tools (e.g., Jira, Zephyr), and CI/CD-integrated test automation.
• Strong knowledge of automation tooling and approaches (e.g., Selenium, Playwright, API testing tools, performance testing tools) and how AI/GenAI is applied to test generation, defect analysis, and self-healing automation.

Personal Attributes

• Demonstrated ability to lead, structure, and scale a large, geographically distributed organization.
• Executive presence and the ability to engage confidently with C-level clients and internal leadership.
• Change-oriented mindset with readiness to be hands-on when needed
• Readiness to travel and support global stakeholders and teams across time zones as required.
• Excellent written and verbal communication in English

Why Join Us

• Shape the global quality vision for a leading insurance technology company, with direct influence on customer trust, and business outcomes.
• Lead and build a world-class, multi-disciplinary QA organization spanning manual testing, automation, and performance engineering across geographies.
• Operate at the intersection of quality leadership, AI-augmented engineering, and modern SaaS delivery, with a mandate to modernize and scale enterprise quality practices.

About Sapiens

Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platformto over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.

For More information visit us on www.sapiens.com .

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.