Vendor Management Leader

IND KCI Medical India Private limited; Bengaluru; Hybrid; INR 3,000,000 - 5,200,000; Full time

Job summary

Solventum, Bengaluru, is seeking a Strategic Supplier Vendor Management Leader to govern MSP and professional services relationships. You will own the VMO model, drive governance cadence, review SLAs, validate credits, manage contract changes, and enable transitions while partnering across IT, procurement, finance, and legal to scale the operating model.

You will lead reporting, dashboards, and scorecards for transparent, data-driven decisions and escalation handling in a regulated, global

Qualifications

• Bachelor’s degree or higher with 9–15 years in vendor governance or procurement.
• Experience managing MSP/professional services agreements and governance.
• Ability to translate complex data into actionable business insights.

Responsibilities

• Lead strategic vendor governance for MSP and professional services relationships.
• Own end-to-end VMO relationship model including governance cadence and SLA reviews.
• Develop reporting, scorecards, dashboards, and governance insights for transparency.
• Partner with IT, procurement, finance, sourcing, legal and operations on issues.

Skills

Vendor governance

SLA management

Contract management

Cross-functional collaboration

Executive communication

Change management

Program management

Education

Bachelor's degree or higher

Master's degree in Business/SC/IS/Engineering/Finance

Tools

ITIL practices

Job description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description

Strategic Supplier Vendor Management Leader (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

• Lead strategic supplier governance for large, complex managed service provider (MSP) and professional services relationships, ensuring contractual obligations, service levels, financial terms, and performance commitments are achieved while protecting Solventum from operational, financial, and compliance risk.
• Own the end-to-end vendor management office (VMO) relationship model for assigned suppliers, including governance cadence, SLA attainment review, SLA credit validation, contract change management, escalations, transition enablement to new suppliers, and supplier accountability to master services agreements, statements of work, and related contract artifacts.
• Drive operational excellence and continuous improvement by developing reporting, scorecards, dashboards, and governance insights that improve transparency, accelerate issue resolution, strengthen adoption of standard processes, and enable more data-driven decisions.
• Partner across IT, procurement, finance, sourcing, legal, and operational teams to resolve complex issues, support change adoption, influence decisions, improve supplier performance, and build a scalable future-state operating model for both strategic supplier governance and software asset management.

Your Skills and Expertise

• Bachelor’s Degree or higher AND 9-15 years of experience in vendor management, supplier governance, sourcing, procurement, IT operations, or program/project management in a complex enterprise environment.
• 5+ years of experience managing large, multi-million-dollar MSP and/or professional services agreements, including governance, SLA management, credits/earn-backs, contract changes, invoice validation support, and executive escalations.
• Experience building or maturing governance models, policies, standard operating procedures, controls, and reporting for cross-functional enterprise processes.
• Demonstrated ability to lead supplier transitions, support onboarding/offboarding of services, and coordinate complex cross-functional dependency management.
• Strong capability in project management, operational management, executive communication, change adoption, conflict resolution, collaboration, and continuous improvement.
• Master’s degree in Business, Supply Chain, Information Systems, Engineering, Finance, or a related discipline from an accredited institution.
• Experience supporting highly regulated, global, or matrixed organizations with strong audit, risk, security, or compliance expectations.
• Familiarity with ITIL-based service management, supplier scorecards, KPI/SLA reporting, and software publisher compliance models.
• Ability to translate complex contractual, operational, and licensing data into actionable business insights and executive-ready recommendations.

Core skills for success in this role

• Strategic vendor and relationship management
• Project and program management
• Operational management and governance
• Communication and stakeholder influence
• Change adoption and organizational enablement
• Continuous improvement mindset
• Conflict resolution and negotiation
• Cross-functional collaboration
• Analytical problem solving and decision-making

Work location: Bengaluru (Hybrid)

Relocation Assistance: N/A

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.