US Voice Process - AR Calling (Freshers)

coronishealth; Chennai District; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Comprehensive training provided

Career growth in healthcare BPO/RCM

Competitive salary and incentives

Supportive work environment

Food & Transportation complimentary

Job summary

coronishealth is seeking candidates in Chennai to handle insurance follow-up and denial management processes. The role involves calling US insurers to check claim statuses, identifying denial causes, and guiding resolution steps. Documentation must be precise, with updates to statuses and payment details in the billing software.

Strong English communication, analytical and listening skills, and adherence to US shift timings are essential. MS Office proficiency is also required for daily tasks.

Qualifications

• Under graduation degree in Arts and Sciences preferred.
• Excellent English communication skills are required.
• Adherence to U.S. shift timings.
• Good analytical and listening skills expected.
• Working knowledge of MS Office required.

Responsibilities

• Make outbound calls to US insurance companies to check the status of outstanding medical claims.
• Identify why a claim was denied, rejected, or underpaid and determine next steps for resolution.
• Accurately update claim statuses, appeal notes, and payment details in the billing software.

Skills

Excellent English communication

Analytical skills

Listening skills

MS Office proficiency

Education

Under Graduation Degree – Arts and Sciences

Tools

MS Office

Job description

Insurance Follow-Up:

• Make outbound calls to US insurance companies to check the status of outstanding medical claims.

Denial Management:

• Identify why a claim was denied, rejected, or underpaid, and determine the next steps for resolution.

Documentation:

• Accurately update claim statuses, appeal notes, and payment details into the medical billing software.

Adherence:

• Strictly follow healthcare confidentiality guidelines (HIPAA).

Requirements:

• Under Graduation Degree – Preferably, Arts and Science
• Excellent English Communication Skills
• Adherence to U.S. Shift Timings
• Good analytical and listening skills
• Working knowledge in MS office

Benefits:

• Comprehensive training provided.
• Career growth opportunities in the healthcare BPO/RCM domain.
• Competitive salary and performance incentives.
• Supportive work environment.
• Food & Transportation Complimentary.