US Offboarding Specialist

RTX; Bengaluru; Hybride; INR 700 000 - 1 100 000; Plein temps

Résumé du poste

RTX is seeking an Offboarding Analyst in the HR Operations discipline. The role supports the Offboarding Team within People Services, focusing on centralized processes, HR transactional support, and compliance with laws and RTX policies.

You will manage severance payout processes, provide guidance to HR Partners, troubleshoot inquiries, and collaborate with external vendors to ensure accurate and timely employee support. The position requires ET US considerations with hybrid onsite/offsite work.

Qualifications

• Experience in an HR Shared Services Center or similar customer-facing environment.
• Ability to handle highly sensitive and confidential material.
• Strong customer service and communication skills.
• Experience with ServiceNow Case Management.
• Advanced MS Excel skills.
• Experience with Workday.

Responsabilités

• Support offboarding processes and severance administration.
• Provide guidance on HR policies, compliance, and state/federal requirements.
• Analyze and verify payout data; manage documentation and records.
• Coordinate with HR Partners and employees to resolve inquiries.
• Ensure end-to-end offboarding in Workday and related systems.

Connaissances

HR Shared Services

Handling sensitive data

Customer service

ServiceNow Case Management

MS Excel

Workday

Formation

BA/BS in HR or related field

Outils

ServiceNow

Workday

ADP Enterprise

Description du poste

Job Description

Date Posted: 2026-10-04

Country: India

Location: IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type: Hybrid

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

HR Operations Discipline

Drive the execution and continuous improvement of centralized processes and HR transactional support. Develop and document standard processes, manage key HR systems, and implement solutions to advance the efficiency and effectiveness of HR service delivery in line with current regulations, business controls and established service level agreements. Perform data analysis, collaborate with HR to ensure accurate and timely execution for HR processes, identify areas of opportunity, and troubleshoot issues. Partner with external vendors as needed to ensure effective employee and business support.

The Offboarding Analyst position in People Services is a part of the Employee Relations (ER) Operations Offboarding Team in a Shared Services environment.The Offboarding position supports all Business Units in the US (excluding Puerto Rico) and provides direct and indirect support to employees, managers, HR professionals, and HR Employment Counsel.In addition, the Offboarding Analyst provides compliance support to RTX policies and local, state and federal law, analyses customer needs, supports day-to-day activities and operational efficiency, to meet or exceed defined goals and objectives.

Experience/Qualifications

• Previous experience in an HR Shared Services Center or a similar customer-facing type of environment
• Ability to work with highly sensitive and confidential material
• Strong customer service skills
• Strong ServiceNow Case Management Experience
• Advanced skill with MS ExcelCritical thinking beyond standard work
• Experience with Workday

Preferred Experience/Qualifications

• Experience with ADP Enterprise version 5
• Ability to partner and interact with managers, HR Partners and employees
• Strong attention to detail
• Excellent communication skills (written and oral) with all levels of the organization
• Proficient knowledge of MS Office applications

Education and Certifications

BA/BS degree in Human Resources, Business Administration, Finance or related business field required with 1-3 years’ experience.

Work Shift

Candidate is required to work for Eastern time zone (US).

Typical Roles/Area of Focus

Incumbent’s responsibilities will generally focus on one or more of the following:

• Reduction in Force (RIF) Guidance/Support
• Voluntary termination Guidance/Support
• Offboarding Guidance/Support

Responsibilities

Severance Programs - termination with severance payout

Guidance and support to HRP community on separation packages

Analyse Decisional Unit output for accuracy

Create and manage the manual spreadsheet to support the severance payout process

Research and resolve inquiries regarding the payout process to ensure complete, accurate and timely payout

Activate outplacement service based on customized levels and partner with external outplacement services vendor

Analyze union code pension information and service years

Customize the ADEA (also known as OWBPA) required attachments per Federal law monthly

Create the Special Tax for applicable states and partner with CoE to stay current on state requirements

Create an individual severance packet once all research has been finalized and manage updates as applicable

Provide guidance to HRP regarding documentation clarification

Provide guidance and decision-making input to HRP for special circumstances on various RIF’s

Manage and troubleshoot employee severance questions across the Value Stream on behalf of the customer experience

Audit and send out severance packet to HRP including analysing changes

Process Signed severance agreements and ensure compliance

Offboarding - Voluntary Terminations in Workday without severance payout

Manage the end-to-end Offboarding process including troubleshooting Bot technical issues

Manage and troubleshoot employee termination questions across the Value Stream on behalf of the customer experience

The incumbent is responsible for complying with RTX “Code of Ethics,” the “Policy Statement on Business Ethics and Conduct in Contracting with the U.S. Government,” and related policies. In executing his/her responsibilities, incumbent shall take all steps necessary to foster open communications and to support RTX compliance, business practices, DIALOG, and Ombudsman programs.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company or the terms of any collective bargaining agreement. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Please ensure the role type defined below is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires theoretical knowledge typically obtained through University Degree. Limited to some knowledge of RTX organization.

Typical requires a University Degree or equivalent experience and less than 2 years prior relevant experience.

Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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