Urgent Opening - Data stewardship - Bangalore - UK Shift

Genpact; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Genpact in Bengaluru seeks a Data Steward to oversee data governance and lifecycle management for customer data assets. You will maintain metadata, ensure data lineage transparency, and drive data quality programs.

You will collaborate with IT, owners, Sales, Marketing, and Finance to align data initiatives with business needs. You will champion data literacy, translate complex findings into actionable insights, and participate in daily stand-ups to remove blockers and deliver high-quality data

Qualifications

• Bachelor's degree or equivalent work experience.
• Proven experience automating data management, preferably in customer master data.
• Proficiency in data analysis, validation, and cleansing techniques.
• Familiarity with data integration and synchronization concepts.
• Understanding of data privacy regulations and governance principles.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration with cross-functional teams.
• Attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.
• Join the team to optimize customer master data management processes.

Responsibilities

• Data stewardship and lifecycle management for customer data assets.
• Oversee governance policies at an operational level.
• Maintain metadata and data dictionaries for consistency.
• Document and safeguard data lineage for transparency.
• Advanced data quality management and metrics.
• Root cause analysis of recurring data errors.
• Perform deduplication and enrichment to ensure a single source of truth.
• Ensure data security, privacy and compliance controls.
• Monitor access controls and conduct risk audits.
• Act as technical liaison between IT, owners, and business units.
• Participate in daily stand-ups and cross-functional meetings.
• Build relationships with Sales, Marketing, and Finance stakeholders.
• Promote data literacy and deliver training programs and SOPs.

Skills

Data governance

Data quality

Data analysis

Data cleansing

Cross-functional communication

Attention to detail

Multi-priority management

Problem solving

Education

Bachelor's degree in Computer Science/Information Systems or related field

Job description

Responsibilities

• Data Stewardship & Lifecycle Management
• Serve as a Data Steward to oversee the day-to-day management of customer data assets, implementing governance policies at an operational level.
• Maintain Metadata and data dictionaries to ensure standard definitions are used consistently across all business units.
• Document and safeguard Data Lineage to ensure transparency in how customer records are transformed from source to final reporting.
• Advanced Data Quality Management (DQM)
• Establish and monitor Data Quality Metrics (e.g., accuracy, completeness, timeliness) based on specific business rules.
• Perform root cause analysis on recurring data errors to isolate flaws in the information production flow.
• Execute Data Deduplication and enrichment to maintain a "single source of truth" for customer identities.
• Data Security, Privacy & Compliance
• Monitor data access controls to ensure sensitive customer information is only available to authorized personnel.
• Conduct regular Risk Assessments and audits to identify vulnerabilities in the data management chain.
• Collaboration & Strategic Alignment
• Act as a technical liaison between IT (custodians), senior management (owners), and business departments.
• Be part of Daily Stand-ups and cross-functional meetings to align on project blockers and ensure data initiatives meet business needs.
• Build relationships with stakeholders in Sales, Marketing, and Finance to understand their evolving data requirements.
• Data Literacy, Communication & Training
• Champion Data Literacy across the company by educating non-technical staff on how to interpret dashboards and apply data insights to daily decisions.
• Translate complex technical findings into actionable stories and clear visualizations for executive leadership.
• Develop and deliver Training Programs and SOPs

Qualifications we seek in you!

Minimum qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field
• OR equivalent work experience
• Proven experience in automating data management processes, preferably in customer master data domain.
• Proficiency in data analysis, data validation, and data cleansing techniques.
• Familiarity with data integration and synchronization concepts.
• Understanding of data privacy regulations and data governance principles.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities to work effectively with cross-functional teams.
• Attention to detail and a commitment to delivering high-quality results.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Join our team and play a key role in optimizing customer master data management processes, enabling efficient and accurate data operations.

Experience

• 3-4+ years of relevant industrial experience in driving data quality governance

Key Competencies

• Strong communication skills; skilled at cross-functional and cross-organizational communication
• Demonstrated ability to champion Agentic AI adoption, aligning stakeholders, gathering requirements, and driving cross-functional implementation initiative
• Attention to detail and good articulation skills.
• Ability to traverse both vertically and horizontally in a large organizationRole & responsibilities