Urgent Hiring - International Voice process

Sutherland; Ernakulam; On-site; INR 201,000 - 357,000; Full time

Job summary

Sutherland in Kerala is hiring for an International Voice Process. Freshers who want to start and build their career with us are invited to apply. Immediate joiner is preferred, with the flexibility to work from office during rotational night shifts.

Responsibilities include handling queries via chat and email, delivering accurate information, resolving issues, collaborating with the team to meet targets, and staying updated on product details and company policies.

Qualifications

• Educational Qualification : +2(Graduation not mandatory)

Responsibilities

• Handle Customer queries through Chat / Email.
• Provide accurate and timely information to customer inquiries.
• Resolve customer issues and complaints effectively.
• Work in coordination with team members to achieve service targets.
• Stay updated with product information and company policies.

Skills

Communication skills

Education

+2 (12th)

Job description

Greetings from Sutherland !!!

We are hiring for International Voice Process. We are looking for Freshers who want to start and build their career with us.

NOTE: Must have decent communication skills. Looking for an immediate joiner

Responsibilities:

• Handle Customer queries through Chat / Email.
• Provide accurate and timely information to customer inquiries.
• Resolve customer issues and complaints effectively.
• Work in coordination with team members to achieve service targets.
• Stay updated with product information and company policies.

Required qualifications:

Educational Qualification : +2(Graduation not mandatory)

Flexible to work from office on rotational night shifts.