[Upcoming Roles] Transformational Technical Program Manager - WebOps - Shared

Google Operations Center; Hyderabad; On-site; INR 4,000,000 - 6,500,000; Full time

Benefits offered by this job

Health coverage

Parental leave

Onsite meals

Job summary

Google Operations Center seeks an experienced program leader to drive cross-functional transformations, seamlessly aligning engineering, product, design and operations teams. You will define roadmaps, manage risks, and report progress to senior leaders from Day 1.

The role requires 12+ years in program management, strong Agile/Scrum/Waterfall expertise, and certifications such as PMP/CSM/PSM. Domestic and global collaboration is expected, with onsite operations in Hyderabad, India.

Qualifications

• Experience: 12+ years in program or project management leading cross-functional transformations.
• PM methodologies: PMP, Scrum Master (CSM) or equivalent certification is a strong plus.
• Technical: familiarity with AI-driven transformations (Claude/Gemini/ChatGPT).
• Communication: ability to explain complex work to senior executives and stakeholders.
• Adaptability: comfortable handling ambiguity and shifting priorities.

Responsibilities

• Define dependencies, bottlenecks, and track velocity to ensure predictable delivery.
• Lead transformation initiatives with cross-functional teams from Day 1 to closure.
• Manage real-time risk mitigation and run fire drills when blockers arise.
• Act as primary interface between execution teams, stakeholders and executive leadership.
• Translate technical updates into business-focused communications for executives.

Skills

Program management

Agile methodologies

Communication

Adaptability

Education

Bachelor's degree in Business Administration, Project Management, Computer Science, or related field

Job description

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

Position Responsibilities

• Program Orchestration & Delivery: Define dependencies, clear operational bottlenecks, and track program velocity to ensure predictable delivery. Synthesize complex project tracks into a cohesive program roadmap.
• Lead Transformation Initiatives: Serve as the Transformation lead for high‑stakes, time‑sensitive transformations & innovations. Work with cross functional teams to identify transformation opportunities from Day 1 and lead the initiatives to closure
• Manage real‑time risk mitigation and lead fire‑drills when unforeseen blockers threaten transformation projects dates.
• Stakeholder Management: Act as the primary interface between working cross functional execution teams, stakeholders and executive leadership. Manage competing priorities across departments, aligning diverse agendas around shared program objectives. Proactively identify alignment gaps and facilitate strategic trade‑off decisions with senior stakeholders.
• Communication & Collaboration: Translate technical complexities into clear, business‑focused updates for non-technical teams and executives. Establish standard operating procedures for status reporting, ensuring a single, accurate source of truth for the program's health. Foster an environment of transparency, ensuring risks are flagged early and constructively.
• Cross‑Functional Coordination: Bridge organizational silos by facilitating cross-functional syncs, workshops, and retro meetings. Ensure resource allocations match program priorities across engineering, product, design, and operations.

Requirements

• Experience: 12+ years of experience in program or project management, ideally leading complex, cross‑functional transformation initiatives
• Methodology Expertise: Strong proficiency with project management tools and methodologies like agile / scrum /waterfall. PMP, Scrum Master (CSM), or equivalent certification is a strong plus.
• Technical Experience: Basic knowledge of AI driven transformations using Claude / Gemini or ChatGPT or equivalent technological transformations.
• Communication Skills: Exceptional verbal and written communication skills, communicating technical work to non-technical executive teams, with a proven ability to influence without authority and present to senior executives.
• Adaptability: Comfortable navigating ambiguity, managing competing priorities, and pivoting quickly in a fast-paced environment.
• Bachelor’s degree in Business Administration, Project Management, Computer Science, or a related field.

Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable:

Preferred Qualifications

• Preferred Certifications: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Project Management Professional (PMP) certifications are strong indicators of qualified candidates for this role.

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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