Product Manager - Tools and Automation

Google Operations Center; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Health care incl. medical, dental &amp

Maternity leave & family bonding leave

Life, accident & disability insurance

Free meals & snacks onsite

Job summary

Google Operations Center is seeking a Product Manager to define and lead the strategy for AI-driven user interactions. You will leverage large language models to advance generative AI, partnering with cross-functional teams to guide products through the lifecycle from concept to launch.

The role emphasizes data-driven decision-making, performance metrics, and delivering high-quality AI-powered features that enhance user experience and value. Join a team focused on innovation and impact.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years of experience working on technical products or project management.
• 2 years of product management experience taking technical products from conception to launch (0 to 1).
• 2 years of experience in consumer growth, delivering AI products.
• 1 year of product experience with AI technologies, including large language models (LLMs).

Responsibilities

• Directly lead, develop, and coach a team of UX/UI/and Business Analysts, setting clear performance expectations, KPIs, and career development plans.
• Own the product strategy and roadmap for Google Operations user quality ranking systems.
• Establish product requirements and author comprehensive specifications with engineering teams to ensure high-quality features.
• Conceptualize go-to-market strategies with business and operations users for new product launches.
• Optimize the activation funnel by leveraging data and user research to reduce friction.

Skills

Product management

AI product knowledge

Team leadership

Education

Bachelor's degree or equivalent

Job description

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

As a Product Manager, you will be responsible for defining and leading the product strategy for AI-driven user interactions, strategically integrating advanced capabilities within an evolving technological landscape. Leverage large language models (LLMs) to advance generative AI technologies, partner with cross-functional teams to navigate products through the entire lifecycle, bridging the technical and business domains.

Responsibilities

• Directly lead, develop, and coach a team of UX/UI/and Business Analysts, setting clear performance expectations, KPIs, and career development plans. Consistently hold 1:1’s and track performance across the product management team to ensure that organizational goals are met within the specified dates.
• Own the product strategy and roadmap for Google Operations user quality ranking systems.
• Establish product requirements and author comprehensive specifications, partnering with engineering teams to ensure the successful delivery of high-quality features and solutions.
• Conceptualize and execute go-to-market strategies in collaboration with business and operations users to drive the successful launch of new products.
• Optimize the activation funnel by leveraging data and user research to eliminate friction and accelerate time-to-value.
• Improve new user experience through discovery and promotion of core, differentiated features.
• Analyze key performance metrics and leverage data-driven insights to evaluate product health and identify opportunities for continuous improvement.
• Define key metrics for measuring ranking quality, relevance, and user impact. Design and build test strategy and other experiments to evaluate changes and make data-driven decisions.

Minimum Qualifications

• Bachelor\'s degree or equivalent practical experience.
• 8+ years of overall experience where you have worked on a technical product or project management.
• 2 years of experience in product management, taking technical products from conception to launch (0 to 1).
• 2 years of experience in consumer growth, delivering artificial intelligence (AI) products.
• 1 year of product experience with AI technologies, including large language models (LLMs).

Preferred Qualifications

• 3 years of people management experience with direct reports.
• Experience driving product vision, go-to-market strategy, and design discussions.
• Experience managing day-to-day technical and design direction.
• Experience applying Machine Learning (ML) or automated agentic workflows to optimize processes or manage risk.
• Experience in designing, managing, and refining evaluation methods and success metrics for AI models and AI-powered products, converting performance insights into impactful product enhancements.
• Knowledge of user perspectives for AI products, with experience identifying pain points and translating user insights into refined and intuitive AI-powered user experiences.
• Ability to understand and predict emerging AI model capabilities and engage in credible, informed collaborations with technical teams.
• Ability to prepare and deliver compelling technical presentations to senior leadership, communicating product ideas and strategy.

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don\'t hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [e-mail].