[Upcoming Roles] Senior Technical Program Manager

Google Operations Center; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Health care and insurance

Family leave benefits

Onsite meals and activities

Job summary

Google Operations Center in Bengaluru, India seeks a Senior Technical Program Manager to lead complex, cross-functional programs and align engineering, product, design and operations with executive leadership. Translate technical challenges into strategic business insights and drive high-stakes product launches with operational excellence.

The role requires navigating ambiguity, coordinating with diverse stakeholders, and delivering decisive leadership across programs from conception to launch

Qualifications

• 10+ years of program or project leadership experience in cross-functional settings.
• Strong proficiency with project management tools and methodologies; certifications like PMP/CSM/PSM are a plus.
• Basic knowledge of Java, HTML, CSS or similar tech exposure.

Responsibilities

• Define dependencies, bottlenecks, and program velocity for predictable delivery.
• Lead operational readiness for high-stakes launches and manage post-launch stability.

Skills

Program management

Stakeholder management

Cross-functional leadership

PMP Certified

CSM/PSM

HTML/CSS basics

Education

Bachelor’s degree in Business Administration/Project Management/CS

Tools

Jira

MS Project

Confluence

Job description

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

This job posting is part of our proactive talent pipelining efforts for future openings. While there may not be an immediate vacancy, candidates may be invited to complete assessments or interviews at this stage. By applying, you consent to being considered for relevant opportunities that may arise within the next 6 months.

Role Overview

As a Senior Technical Program Manager at Google Operations Center, you will serve as a strategic operational lead, responsible for orchestrating complex, cross-functional programs to ensure seamless execution and delivery. You will function as the primary bridge between technical teams and executive leadership, translating intricate technical challenges into high-level business insights. The ideal candidate will possess the capability to navigate organizational ambiguity, facilitate strategic alignment across diverse stakeholders, and provide decisive leadership during high-stakes product launches to ensure operational excellence.

Position Responsibilities

• Program Orchestration & Delivery: Define dependencies, clear operational bottlenecks, and track program velocity to ensure predictable delivery. Synthesize complex project tracks into a cohesive program roadmap.

• Support for Critical Launches: Serve as the operational lead for high-stakes, time-sensitive product or feature launches. Establish launch readiness criteria, run “go/no-go” checkpoints, and create hypercare support plans for post-launch stability. Manage real-time risk mitigation and lead fire-drills when unforeseen blockers threaten launch dates.

• Stakeholder Management: Act as the primary interface between working execution teams and executive leadership. Manage competing priorities across departments, aligning diverse agendas around shared program objectives. Proactively identify alignment gaps and facilitate strategic trade-off decisions with senior stakeholders.

• Communication & Collaboration: Translate technical complexities into clear, business-focused updates for non-technical teams and executives. Establish standard operating procedures for status reporting, ensuring a single, accurate source of truth for the program’s health. Foster an environment of transparency, ensuring risks are flagged early and constructively.

• Cross-Functional Coordination: Bridge organizational silos by facilitating cross-functional syncs, workshops, and retro meetings. Ensure resource allocations match program priorities across engineering, product, design, and operations.

Minimum Requirements

• Experience: 10+ years of experience in program or project management, ideally leading complex, cross-functional initiatives in a physical or operational setting.

• Methodology Expertise: Strong proficiency with project management tools and methodologies. PMP, Scrum Master (CSM), or equivalent certification is a strong plus.

• Technical Experience: Basic knowledge of Java, HTML, and CSS, or equivalent Technical Program Management experience.

• Communication Skills: Exceptional verbal and written communication skills, communicating technical work to non-technical executive teams, with a proven ability to influence without authority and present to senior executives.

• Adaptability: Comfortable navigating ambiguity, managing competing priorities, and pivoting quickly in a fast-paced environment.

• Bachelor’s degree in Business Administration, Project Management, Computer Science, or a related field.

Preferred Qualifications

Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable:

• Preferred Certifications: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Project Management Professional (PMP) certifications are strong indicators of qualified candidates for this role.

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage

• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums

• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.