UI/ UX Designer -US Bank

Capco; Bengaluru; On-site; INR 2,400,000 - 3,800,000; Full time

Job summary

Capco, a global technology and management consulting firm, is seeking a Senior UX/UI Designer with a strong foundation in discovery, strategy, and stakeholder collaboration. This role will uncover deep user insights to shape meaningful digital experiences across banking, financial services, and energy sectors.

With 7+ years of experience, you will lead UX discovery, journey mapping, and design thinking workshops, collaborating with product managers and developers to deliver feasible,

Qualifications

• 7+ years of UX/UI design experience with a strong portfolio.
• Proven expertise in UX research, journey mapping and experience strategy.
• Proficient in Figma and able to drive end-to-end design across product lifecycle.
• Strong knowledge of user-centric, interaction and visual design principles.
• Experience gathering requirements and leveraging design systems, with accessibility in mind.

Responsibilities

• Lead UX discovery by analyzing user behavior, data, and benchmarks.
• Conduct journey mapping to understand needs and pain points across touchpoints.
• Facilitate design thinking workshops to align stakeholders and co-create solutions.
• Translate insights into wireframes, prototypes and high-fidelity UI designs.
• Collaborate with product managers and engineers to ensure feasibility and alignment with goals.
• Advocate for users throughout product lifecycle, ensuring usability and accessibility.
• Present concepts and rationale to diverse audiences and iterate with feedback.

Skills

UX Research

Journey Mapping

Stakeholder Facilitation

Workshop Leadership

Agile Collaboration

Communication Skills

User-Centric Design

Education

Bachelor's degree in Design

Tools

Figma

Adobe Analytics

Quantum Metrics

Job description

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Title: Senior UX/UI Designer Experience Strategy & Product Innovation

Experience: 7+ Years

About the Role:

We are seeking a seasoned Senior UX/UI Designer with a passion for user-centric design and a strong foundation in UX discovery, strategic thinking, and stakeholder collaboration. This role is ideal for someone who thrives in cross-functional environments and is driven to uncover deep user insights that shape meaningful digital experiences.

Key Responsibilities:

• Lead UX discovery efforts by analysing user behaviour, research data, and competitive benchmarks to identify design opportunities.
• Conduct journey mapping exercises to understand user needs, pain points, and motivations across touchpoints.
• Facilitate design thinking workshops to align stakeholders around user problems and co-create innovative solutions.
• Translate insights into strategic design recommendations, wireframes, prototypes, and high-fidelity UI designs.
• Collaborate closely with product managers, developers, and business teams to ensure design solutions are feasible and aligned with business goals.
• Advocate for the user throughout the product development lifecycle, ensuring accessibility, usability, and delight.
• Present design concepts and rationale effectively to diverse audiences, incorporating feedback iteratively.

Required Skills & Experience:

• 7+ years of experience in UX/UI design, with a strong portfolio showcasing end-to-end design work.
• Proven expertise in UX research, journey mapping, and experience strategy.
• Proficiency in design tools such as Figma.
• Strong understanding of user-centric design principles, interaction design, and visual design.
• Gather and assess experience requirements for new or enhanced products.
• Practice reusability by leveraging or expanding the design system and platform capabilities.
• Excellent communication and facilitation skills; ability to lead workshops and align cross-functional teams.
• Experience working in agile environments and collaborating with product and engineering teams.
• Familiarity with analytics tools (e.g., Adobe Analytics, Quantum Metrics) to derive actionable insights.

Preferred Qualifications:

• Experience in financial services, enterprise platforms, or complex web applications.
• Bachelors degree (preferred emphasis on Service Design, Experience Architecture, or Information Architecture) or equivalent experience.
• Knowledge of accessibility standards and inclusive design practices.
• Certification in Design Thinking or UX Research is a plus.

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.