UI/ UX Designer -US Bank

capco; India; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Capco, a Wipro company, in Chennai, India, is seeking a seasoned Senior UX/UI Designer with 7+ years of experience to drive user-centric design from discovery through high‑fidelity UI. You will partner with product, engineering and business teams to uncover deep user insights and translate them into meaningful digital experiences.

The role requires strong skills in UX research, journey mapping, design thinking, and collaboration within an Agile environment.

Qualifications

• 7+ years of experience in UX/UI design with a strong portfolio.
• Proven expertise in UX research, journey mapping, and experience strategy.
• Proficiency in design tools such as Figma.
• Solid understanding of user-centric design, interaction design, and visual design.

Responsibilities

• Lead UX discovery efforts by analysing user behaviour, research data, and benchmarks.
• Conduct journey mapping to understand needs, pain points and motivations across touchpoints.
• Facilitate design thinking workshops to align stakeholders around problems.
• Translate insights into strategic design recommendations, wireframes, prototypes, and high‑fidelity UI.
• Collaborate with product managers, developers, and business teams to ensure feasible solutions.
• Advocate for the user throughout the lifecycle, ensuring accessibility and usability.
• Present concepts and rationale to diverse audiences and iterate from feedback.

Skills

UX/UI design

UX discovery

Journey mapping

Stakeholder facilitation

Agile

Figma

User-centric design

Education

Bachelor's degree

Tools

Figma

Adobe Analytics

Quantum Metrics

Job description

About Us

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery."

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Title: Senior UX/UI Designer Experience Strategy & Product Innovation

Location: Chennai, India

Experience: 7+ Years

About the Role:

We are seeking a seasoned Senior UX/UI Designer with a passion for user-centric design and a strong foundation in UX discovery, strategic thinking, and stakeholder collaboration. This role is ideal for someone who thrives in cross-functional environments and is driven to uncover deep user insights that shape meaningful digital experiences.

Key Responsibilities:

• Lead UX discovery efforts by analysing user behaviour, research data, and competitive benchmarks to identify design opportunities.
• Conduct journey mapping exercises to understand user needs, pain points, and motivations across touchpoints.
• Facilitate design thinking workshops to align stakeholders around user problems and co-create innovative solutions.
• Translate insights into strategic design recommendations, wireframes, prototypes, and high-fidelity UI designs.
• Collaborate closely with product managers, developers, and business teams to ensure design solutions are feasible and aligned with business goals.
• Advocate for the user throughout the product development lifecycle, ensuring accessibility, usability, and delight.
• Present design concepts and rationale effectively to diverse audiences, incorporating feedback iteratively.

Required Skills & Experience:

• 7+ years of experience in UX/UI design, with a strong portfolio showcasing end-to-end design work.
• Proven expertise in UX research, journey mapping, and experience strategy.
• Proficiency in design tools such as Figma.
• Strong understanding of user-centric design principles, interaction design, and visual design.
• Gather and assess experience requirements for new or enhanced products.
• Practice reusability by leveraging or expanding the design system and platform capabilities.
• Excellent communication and facilitation skills; ability to lead workshops and align cross-functional teams.
• Experience working in agile environments and collaborating with product and engineering teams.
• Familiarity with analytics tools (e.g., Adobe Analytics, Quantum Metrics) to derive actionable insights.

Preferred Qualifications:

• Experience in financial services, enterprise platforms, or complex web applications.
• Bachelors degree (preferred emphasis on Service Design, Experience Architecture, or Information Architecture) or equivalent experience.
• Knowledge of accessibility standards and inclusive design practices.
• Certification in Design Thinking or UX Research is a plus.

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.