UAE Banking Customer Service Process Professional

Daydream Recruiters; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

Daydream Recruiters in Gurugram is seeking a Banking Customer Service professional for voice support. The role requires 12th pass or higher, 1 year banking experience, and excellent spoken English. Work from office with 24/7 shifts and two rotational offs; immediate join is expected.

Candidates will handle customer inquiries, provide banking process guidance, and document interactions in the system. Prior banking exposure is preferred for this frontline customer service position.

Qualifications

• 12th pass or higher
• Minimum 1 year banking experience
• Excellent spoken English
• Work from office
• Rotational shifts (24/7)
• Immediate joiner

Responsibilities

• Handle banking customer service voice calls and resolve inquiries.
• Provide accurate information and assist customers with banking processes.
• Update customer records and document interactions in the CRM.

Skills

Excellent spoken English

Banking experience

Job description

Hiring For Customer service voice For one of the leading banking voice process
12th + Min 1year Banking experience required
Excellent spoken English required
Work from Office
24/7 Shift
5Days Working
2 rotational off
mostly day shift
Immediate join

Skills highlighted with ‘‘ are preferred keyskills

Banking Customer Service Process Professional

Leading Client

Multiple BPO Clients

Gurugram