Banking Customer Service Voice and Chat Process Professional

Daydream Recruiters; Ahmedabad District; On-site; INR 260,000 - 380,000; Full time

Job summary

Daydream Recruiters in Gurugram is seeking a Customer Support Voice Process Professional to handle banking process inquiries via voice, chat and blended channels. The ideal candidate has at least 12th pass and a minimum of 1 year of international voice/chat/blended customer service experience, with excellent verbal and written communication skills.

You will join a dynamic team supporting banking clients, ensuring accurate information, courteous service and adherence to process guidelines.

Qualifications

• 12th + Min 1year customer service experience
• International voice/chat/blended experience preferred
• Excellent verbal and written communication skills

Responsibilities

• Handle banking process customer queries via voice, chat and blended channels
• Provide accurate information and courteous service
• Adhere to process guidelines and quality standards

Skills

Excellent verbal skills

Excellent written skills

International voice experience

Education

12th pass

Job description

Customer Support Voice Process Professional

Hiring For Customer service voice/blended/chat for banking process
12th and above with Min 1year International voice/chat/blended experience required
Excellent verbal & written skills required
12th + Min 1year customer service experience required
Wo

Skills highlighted with ‘‘ are preferred keyskills

Gurugram