Banking Customer Service Voice and Chat Process Professional

Daydream Recruiters; Greater Noida; On-site; INR 200,000 - 300,000; Full time

Job summary

Daydream Recruiters is seeking a Customer Support Voice Process Professional to handle banking process support via voice, chat, and blended channels. The role requires 12th pass with at least 1 year of international voice/chat/blended experience and excellent communication skills.

You'll work with a dynamic team to resolve customer queries across channels, ensuring high quality service and customer satisfaction.

Qualifications

• 12th pass or higher with 1+ year international voice/chat/blended experience.
• Excellent verbal and written communication skills.
• Experience in banking processes preferred.

Responsibilities

• Provide customer service via voice/chat/blended channels for banking processes.
• Handle international customer inquiries via voice and chat.

Skills

International Voice

Written Communication

Verbal Communication

Customer Service

Education

12th Pass

Job description

Customer Support Voice Process Professional

• Hiring For Customer service voice/blended/chat for banking process
• 12th and above with Min 1year International voice/chat/blended experience required
• Excellent verbal & written skills required
• 12th + Min 1year customer service experience required

Skills highlighted with ‘‘ are preferred keyskills

Gurugram