Treasury Product Support Lead

Tata Consultancy Services; Ernakulam; Vor Ort; INR 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Tata Consultancy Services seeks a delivery-focused professional with strong technical and banking domain knowledge to drive large programs from India. You will coordinate cross-functional teams, maintain project hygiene, and ensure delivery within budget while enhancing customer satisfaction.

Key requirements include PL/SQL proficiency, strong analytical abilities, leadership, and the ability to engage multiple stakeholders.

Qualifikationen

• Knowledge of PL SQL.
• Willing to learn and pilot innovations independently with minimal hand holding.
• Good analytical abilities.
• Good team participation skills.
• Good leadership skills.

Aufgaben

• Strong technical and functional background with banking products.
• Implements process improvements to boost customer satisfaction.
• Manages deliveries within cost and budgets.
• Addresses and resolves reported issues.
• Capable of coordinating multiple stakeholders in large programs.
• Maintains project hygiene including MIS reports.

Kenntnisse

Knowledge of PL SQL

Willing to learn and pilot innovations

Good analytical abilities

Good team participation skills

Good leadership skills

Jobbeschreibung

• Have strong technical and functional background and understanding of banking products.
• Implements process improvement initiatives and improves and contributes to customer satisfaction
• Manages deliveries with in Cost and Budgets
• Addresses and solve reported issues.
• Capable to handle multiple stakeholders in large programs
• Maintain project hygiene including MIS

Desired Competencies

Must-Have

• Knowledge of PL SQL
• Willing to learn and pilot innovations independently with minimal hand holding
• Good analytical abilities
• Good team participation skills
• Good leadership skills

Role descriptions / Expectations from the Role

• Knowledge of either of the core Domains (i.e. Banking/payments/Capital Markets) would be an added advantage
• Prior exposure to Customer facing roles or Prospect interactions is desired
• Identifies critical risks and classify their based criticality and work towards the mitigation plan
• Identification of back up plans to mitigate or reduce or eliminate risks or reoccurrence
• Coordinates onsite and offshore teams in order to keep the track of deliveries
• Resolve reported issues within the TAT
• Provide review on critical dependencies on the program (both functional and technical)
• Monitor the gaps and make right escalation to stakeholders.
• Maintain project hygiene including scheduled MIS reports and participate in internal discussions for resolution of reported issues