Travel Lead

taskus; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

TaskUs in India is seeking a globally focused Travel & Procurement Operations specialist to manage travel bookings, visa coordination, and vendor relationships across multiple geographies including India, SEA, EMEA, and the Americas.

You will handle end-to-end travel requests, negotiate rates with hotels and airlines, maintain T&E tool back-end, and coordinate group travel events while supporting cost control and policy adherence.

Responsibilities

• Global travel management across geographies (India, SEA, EMEA, Americas) including air tickets and accommodation booking on SBT
• Manage Visa's & assigned events
• Procurement activities: establish relationships with travel vendors (Hotels, Airlines, Agencies) for rates and contracts
• Back-end management of Travel & Expense tool including traveler support and system updates
• Manage group travel events and incentive tours during Proc Ops transition
• Process travel plan requests: search, book, confirm reservations
• Optimize rates, times, and transport options across geos while minimizing expenditures
• Research destinations, prices, customs, weather, reviews, etc.
• Maintain knowledge of travel industry states across supported regions
• Assist employees with regulatory requirements (passports, visas, health declarations)
• Coordinate with travelers at all levels, from teammates to C-Suite
• Prioritize and manage multiple assignments independently and in teams
• Foster strong vendor, agency, and sales relationships
• Deliver consistently outstanding service to internal customers and external partners

Job description

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Role Requirements

• Global role managing multiple geographies like India, SEA, EMEA, and/or the Americas for business travel including air tickets & accommodation booking on SBT, managing Visa's & assigned events.
• Assist with Procurement activities like establishing relationships with the travel vendors such as Hotels, Airlines & Travel Agencies for securing rates and working on the rate contracts
• Manage the back-end side of the Travel & Expense tool including support for the TU travelers, system updates, etc.
• Manage group travel events and incentive tours - still placed this here while the transition to Proc Ops is not yet official
• Quickly and completely handle incoming travel plan requests to include searching for, booking, and confirming reservations
• Exercise critical thinking skills in the search for best rates, times and methods of transportation throughout various geos while still minimizing expenditures
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Maintain current knowledge of the state of the various travel industries supported
• Assist employees with fulfilling requests regarding necessary regulations (border restrictions, TSA, passports, travel visas, health declarations, etc.)
• Confidently coordinate with travelers of different levels, from teammate to C-Suite
• Prioritize and manage multiple assignments simultaneously
• Must be able to work independently as well as within a team, exercising discretion and judgment
• Foster strong relationships with travel agency, vendor and sales reps
• Constantly demonstrate ridiculously good service for internal customers and external partners

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.