Travel Coordinator Mumbai

Talent Corner HR Services Pvt Ltd; Mumbai; On-site; INR 320,000 - 520,000; Full time

Job summary

VIP PAX Holidays LLP in Mumbai seeks an organized Travel Coordinator to plan and manage travel arrangements for leisure, corporate, and group travelers. You will handle end-to-end needs including flights, hotels, tours, and visas while delivering excellent service.

The role requires hands-on experience with GDS platforms such as Amadeus, Galileo, Sabre, and related tools, strong communication, problem solving, and meticulous record-keeping in the CRM.

Qualifications

• Bachelor's Degree or Diploma in Travel & Tourism, Hospitality, or a related field.
• Certification in Travel & Tourism (IATA/UFTAA or equivalent) is preferred.

Responsibilities

• Travel Booking: B2B bookings with flights, hotels, holiday packages, rail tickets, transfers, and travel insurance.
• Itinerary Planning: Design customized travel plans tailored to client preferences, budgets, and schedules.
• Customer Support: Assist clients with visa guidance, travel documentation, pre-departure queries, and last-minute travel changes or disruptions.
• Vendor Coordination: Partner with airlines, hotels, tour operators, and DMCs to secure bookings and resolve issues.
• Records & Compliance: Maintain accurate booking records in the CRM system and ensure adherence to travel policies and regulations.

Skills

Customer service

Communication

Problem solving

Multi-booking management

Education

Bachelor's Degree in Travel & Tourism

IATA/UFTAA certification

Tools

Amadeus

Galileo

Sabre

Rezlive

TBO Tek

Tripjack

Job description

V.I.P. PAX Holidays LLP is a Mumbai-based travel and tourism company established in 2019, specializing in comprehensive travel management, holiday planning, and customized travel solutions.

Job Summary

We are looking for an organized and customer-focused Travel Coordinator to plan and manage travel arrangements for leisure, corporate, and group travelers. You will handle end-to-end travel needs including flights, hotels, tours, and visas while delivering excellent service and a smooth travel experience.

Key Responsibilities

• Travel Booking: B2B bookings with flights, hotels, holiday packages, rail tickets, transfers, and travel insurance.
• Itinerary Planning: Design customized travel plans tailored to client preferences, budgets, and schedules.
• Customer Support: Assist clients with visa guidance, travel documentation, pre-departure queries, and last-minute travel changes or disruptions.
• Vendor Coordination: Partner with airlines, hotels, tour operators, and Destination Management Companies (DMCs) to secure bookings and resolve issues.
• Records & Compliance: Maintain accurate booking records in the CRM system and ensure adherence to travel policies and regulations.

Educational Qualification

• Bachelor's Degree or Diploma in Travel & Tourism, Hospitality, or a related field.
• Certification in Travel & Tourism (IATA/UFTAA or equivalent) is preferred.

Experience

• 3-5 years of experience in a travel agency, tour operator, DMC, or corporate travel environment.

Key Skills & Attributes

Hands-on experience with GDS platforms -Amadeus, Galileo, Sabre etc and also Rezlive, TBO Tek and Tripjack are mandatory

• Solid understanding of international destinations, visa processes, and travel insurance.
• Strong communication, customer service, and problem-solving skills.
• Detail-oriented with the ability to manage multiple bookings simultaneously.

Working Days: Monday to Saturday

Should you require any further information, please feel free to reach me at my below coordinates.