Travel Consultant II

BCD Travel; Bengaluru; Remote; INR 300,000 - 420,000; Full time

Benefits offered by this job

Flexible working hours

Work-from-home/Remote opportunities

Career growth opportunities

Travel industry perks and discounts

Inclusive work environment

60 days Work From Anywhere per year

Job summary

BCD Travel is seeking a Travel Agent in Bengaluru to handle reservations and advise clients on travel policies while ensuring compliance with industry regulations. You will respond to requests, provide fare and policy insights, and seek opportunities to improve processes and client relations.

The role requires travel agent experience, international booking skills, and proficiency with Amadeus GDS, along with strong English communication and industry knowledge. Night shifts may be involved.

Qualifications

• Travel agent experience is required.
• Experience with international booking processes.
• Proficiency with Amadeus GDS.
• Strong verbal and written English communication.
• Solid knowledge of travel industry policies and procedures.

Responsibilities

• Search and confirm travel reservations for customers.
• Provide consultation while adhering to client travel policies.
• Handle regulations (DOT, TSA, passports, visas) requirements.
• Share industry information such as fares, exchange costs, and penalties.
• Suggest improvements to processes and client relationships.
• Maintain up-to-date knowledge of travel industry trends.

Skills

Travel agent experience

International bookings

GDS Amadeus

English communication

Travel policy knowledge

Tools

Amadeus GDS

Job description

Shape what's next with BCD

Travel Agent

For this role, you should be willing to working in night shifts

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

What You'll Do

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

• You have travel agent experience
• You have international booking process skills
• Relevant skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com .

Get to know us by exploring our career site and checking out oursocial media:

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

We’re dedicated to building a diverse, inclusive and authentic workplace.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail] .