Travel Advisor

Cura | AI Travel Agent; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Cura, Bengaluru, is seeking a travel advisor to craft and refine itineraries with taste and precision. You will review drafts, ensure hotel placements are appropriate, and coordinate bookings across multiple suppliers.

Your keen judgment and clear English writing will shape memorable trips and proactive problem solving for members. You will operate in a hands-on role, owning the end-to-end process from draft to booking and post-rescue support, without cold calling or sales targets.

Qualifications

• 2 to 4 years in outbound leisure travel.
• Experience issuing international tickets and handling live cancellations.
• Comfortable with consolidator portals such as Tripjack, TBO or RateHawk, or a GDS such as Amadeus or Galileo.
• Strong on hotel-led international leisure. Southeast Asia, Europe, the Gulf, Japan.
• Taste, and the confidence to tell a member something is overrated.
• You write clean, calm English. Writing is the product.
• Experience at a large OTA or TMC is a plus.

Responsibilities

• Review itineraries before they go out. Catch wrong hotel choices and tight connections.
• Execute the booking across Tripjack, TBO, RateHawk and direct hotel contacts.
• Handle cancellations, reroutes and refunds across three suppliers until settled.
• Add genuine insider recommendations per trip.
• Teach the system your taste to improve Cura's guidance.
• Own the relationship. Each member has a named advisor.

Skills

Taste and judgement

Strong written English

Attention to detail

Customer-service mindset

Education

Experience in outbound leisure travel

Tools

Tripjack

TBO

RateHawk

Amadeus

Galileo

Job description

We are hiring for an immediate start. If you are available in the next two to three weeks, say so at the top of your application.

About Cura

Cura is a travel concierge. It plans, books and looks after your trips, on iOS, Android and WhatsApp.

You tell it where you are going. It builds the trip, books it, and handles it when something breaks at 2am in Bangkok. Every trip ends with a receipt showing exactly how many hours and rupees it saved you, including what Cura earned on the booking.

We are in Bengaluru, pre-seed, and we launch this quarter.

The role

Cura drafts every trip before you see it. Your job is to make sure it has taste.

Software can find the flight and fill the form. It cannot tell that a hotel is technically in the right neighbourhood but on the wrong side of it, or that a member who asks for somewhere quiet means something specific. That judgement is the difference between a competent itinerary and one someone remembers, and it is what you are here for.

Then you make it real. You book it, you hold it together, and you fix it when it breaks.

No cold calling. No packages. No sales target.

What you will do

• Review before it goes out. Every itinerary Cura drafts passes your eye first. You catch the wrong hotel, the connection that is too tight, and the thing that will annoy someone on day three
• Execute the booking. Across Tripjack, TBO, RateHawk and direct hotel contacts. PNRs, vouchers, payment, documentation
• Handle it when it breaks. Cancellations, reroutes, refunds chased across three suppliers until the money lands. This is the part members remember
• Add what software cannot. One genuine insider fact per trip. The counter seats worth having, the entrance without a queue, the month the sunset moves
• Teach the system your taste. What you accept, reject and rewrite is how Cura gets better. The advisor who corrects it well makes every future trip better
• Own the relationship. Every member gets a named advisor. They will know yours

What makes this different

A traditional travel expert spends eight to ten hours on an itinerary and caps out around forty trips a month. Intake, first drafts, confirmations and paperwork are most of that time.

Cura does those. Your time goes to judgement, execution and rescue, and nothing else. We are building toward roughly half an hour of advisor time per completed trip, and you will help us find out what that number really is.

What we are looking for

• 2 to 4 years in outbound leisure travel
• You have issued international tickets and handled a live cancellation with a passenger already at the airport
• Comfortable in consolidator portals such as Tripjack, TBO or RateHawk, or a GDS such as Amadeus or Galileo
• Strong on hotel led international leisure. Southeast Asia, Europe, the Gulf, Japan
• Taste, and the confidence to use it. You are opinionated about places and willing to tell a member something is overrated
• You write clean, calm English. Most of this job is written, and the writing is the product
• Experience at a large OTA or TMC is a plus. MakeMyTrip, Yatra, Cleartrip, Thomas Cook, EaseMyTrip, Veena World, TravClan or similar. If you have been a Holiday Expert, Travel Consultant or Destination Specialist, lead with it

What we are not looking for

• Anyone who wants a script
• Anyone who thinks software is going to take this job. It is going to take the paperwork, which is why the job gets better
• Anyone uncomfortable being named to a member and reachable when their trip goes wrong