Transitions Associate

Accenture in India; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Accenture in India is seeking a Transitions Associate in Global Mobility to manage immigration, relocation and assignment administration for staff, including airline crew. The role requires collaboration with internal teams and vendors to ensure compliance with Australian regulations in a fast-paced environment.

The ideal candidate will have 1–3 years of HR operations or mobility experience, a graduation degree, and strong MS Office skills.

Qualifications

• Experience in HR operations or mobility roles.
• End-to-end mobility case handling preferred.
• Aviation or airline industry exposure is a plus.
• Knowledge of Australian visa processes is beneficial.
• Bachelor's degree in related field required.

Responsibilities

• Execute end-to-end mobility processes including immigration and relocation.
• Manage mobility cases and meet SLAs.
• Coordinate with vendors for visa processing and travel.
• Ensure compliance with immigration laws and mobility policies.
• Maintain accurate mobility records for employees and crew.
• Support crew mobility activities and travel documentation.
• Collaborate with HR, payroll, travel and operations teams.
• Track case status and report risks.
• Provide first-level resolution for mobility queries.
• Identify process improvements for high-volume mobility.

Skills

Global Mobility

Immigration & Relocation

Case Management

Stakeholder Coordination

MS Office

Education

Bachelor's degree

Tools

MS Excel

Outlook

PowerPoint

Job description

Skill required:

Global Mobility - Global Mobility

Designation:

Transitions Associate

Qualifications:

Any Graduation

Years of Experience:

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

The Global Mobility Admin Associate is responsible for executing and supporting global mobility processes, including immigration, relocation, and assignment administration for employees moving into or within Australia. The role involves managing mobility cases, coordinating with internal stakeholders and vendors, and ensuring compliance with Australian regulations. In an airline industry context, the role additionally supports mobility operations for crew and high-travel employees, ensuring efficient handling of travel documentation, regulatory requirements, and scheduling-related coordination.

What are we looking for?

Relevant years of experience in HR operations, global mobility, or relocation support roles

• Experience in handling end-to-end case management or coordination activities preferred
• Exposure to airline, travel, or high-mobility workforce environments is an added advantage
• Bachelor's degree in Commerce, Business Administration, Human Resources, or a related discipline.
• Shift Timings: "Region: Australia (AEST - Sydney/Melbourne) Local Shift: 9:00 AM - 5:00 PM AEST IST Conversion: 5:30 AM - 1:30 PM IST"
• Good understanding of global mobility processes including immigration, relocation, and assignment lifecycle management
• Familiarity with Australian visa processes (e.g., Temporary Skill Shortage visa) and compliance requirements
• Understanding of airline industry mobility nuances including crew rotations, international travel requirements, and layover regulations
• Awareness of aviation compliance frameworks (e.g., CASA) impacting employee and crew movement
• Strong coordination and case management skills across multiple stakeholders and vendors
• Ability to manage time-sensitive mobility cases and high-frequency travel requirements
• Attention to detail in handling documentation, compliance checks, and reporting
• Effective communication skills for supporting a mobile workforce (including crew members)
• Proficiency in MS Office tools (Excel, Outlook, PowerPoint)
• Understanding of data privacy, confidentiality, and cross-border employee data handling

Roles and Responsibilities:

• Execute end-to-end administrative mobility processes including immigration documentation, relocation coordination, and onboarding support
• Manage assigned mobility cases, ensuring timely completion and adherence to SLAs
• Coordinate with external vendors for visa processing, relocation services, and travel arrangements
• Ensure compliance with Australian immigration laws and internal mobility policies
• Maintain accurate and updated records of employee and airline crew mobility data
• Support airline-specific mobility activities such as crew travel documentation (passports, visas), layover compliance, and rotational assignments
• Coordinate closely with HR, payroll, travel, and operations teams for seamless employee and crew movement
• Track and report mobility case status, highlighting risks or delays proactively
• Provide first-level resolution for employee/crew queries related to mobility processes, travel requirements and documentation
• Ensure adherence to aviation regulatory requirements (e.g., CASA guidelines where applicable) for crew mobility and travel compliance
• Identify process improvement opportunities, especially in high-volume mobility and travel environments