Training Officer

TP; Jaipur; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading global outsourcing firm in Jaipur is seeking an experienced Senior HR Executive for Talent Acquisition. The role involves developing and delivering sales training programs for international teams, evaluating training effectiveness, and collaborating with regional sales leaders. Candidates should have 5-10 years of experience in sales training and strong skills in facilitation and communication. This role offers a full-time position in a dynamic consulting environment.

Qualifications

• 5–10 years of experience in sales training, preferably in international environments.
• Strong understanding of B2B/B2C sales processes and customer engagement strategies.
• Ability to adapt content and delivery style to diverse audiences.

Responsibilities

• Develop and deliver engaging sales training programs for international teams.
• Conduct training needs analysis in collaboration with sales leaders.
• Evaluate training effectiveness through assessments and performance metrics.

Skills

Sales training

B2B/B2C sales processes

Excellent facilitation skills

Coaching

Communication skills

Adaptability

Tools

Salesforce

LMS platforms

Virtual training tools

Job description

Senior HR Executive Talent Acquisition at Teleperformance | Target Driven, Self-Management, Stakeholder Management

• Develop and deliver engaging, culturally relevant sales training programs for international teams.
• Customize training content to suit regional sales practices, customer behavior, and compliance requirements.
• Facilitate onboarding programs for new sales hires across global locations.
• Conduct training needs analysis in collaboration with regional sales leaders.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Act as a subject matter expert in sales methodologies, tools, and CRM systems.
• Partner with product, marketing, and HR teams to ensure training content is current and aligned with business goals.
• Support the rollout of new products and services through targeted sales enablement initiatives.
• Mentor and coach sales professionals to improve performance and close skill gaps.
• Standardized international sales training curriculum.
• Regional training calendars and delivery plans.
• Post-training performance reports and improvement plans.
• Sales enablement toolkits and learning resources.
• Feedback loops with regional stakeholders for continuous improvement.

Required Skills & Experience

• 5–10 years of experience in sales training, preferably in international or multicultural environments.
• Strong understanding of B2B/B2C sales processes and customer engagement strategies.
• Excellent facilitation, coaching, and communication skills.
• Ability to adapt content and delivery style to diverse audiences.
• Experience with LMS platforms, virtual training tools, and CRM systems (e.g., Salesforce).
• Willingness to travel internationally as needed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Outsourcing and Offshoring Consulting