Training Manager(Pharma/BFSI)

mple.ai; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

High ownership role

Fast-paced work environment

Opportunity to work with AI

Job summary

An innovative training platform in Mumbai seeks a Training Manager responsible for designing and delivering training programs for enterprise customers. This role involves managing the entire training lifecycle, creating engaging content, and leveraging AI tools to enhance learning. The ideal candidate has 3-7 years of experience in training or sales enablement, excellent communication skills, and a strong owner mindset. Work in a dynamic, zero-bureaucracy environment that fosters creativity and direct impact on customer success.

Qualifications

• 3–7 years of experience in training, L&D, or sales enablement.
• Prior experience in insurance, pharmaceutical, or retail training preferred.
• Strong expertise in content creation and workshop facilitation.

Responsibilities

• Own end-to-end training lifecycle from requirement gathering to execution.
• Design and deliver structured training programs aligned with client goals.
• Create engaging training content including roleplays and assessments.

Skills

Training development

Instructional design

AI tools familiarity

Communication skills

Workshop facilitation

Tools

LMS

Digital training tools

Job description

Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.

Our platform enables organizations to create custom simulations or use pre-built templates, making training more relevant and effective. With Mple.ai, companies streamline learning, improve communication, and empower teams to perform better.

Why This Role Matters:

As a Training Manager, you will be responsible for designing, delivering, and scaling impactful training programs for enterprise customers using the Mple AI platform.

You will act as the bridge between customer goals, training strategy, and AI-driven learning experiences, ensuring high adoption, engagement, and measurable performance improvement.

This role combines training expertise, instructional design, and AI-led simulation thinking, making it ideal for someone who enjoys building modern, outcome-driven learning experiences in a SaaS environment.

Key Responsibilities

• Own end-to-end training lifecycle—from requirement gathering to execution and impact measurement
• Design and deliver structured training programs aligned with client goals
• Create engaging training content including roleplays, scenarios, and assessments
• Develop and optimize AI-driven simulations and prompts for realistic learning experiences
• Conduct live training sessions, workshops, and train-the-trainer programs
• Collaborate with product and engineering teams to enhance training effectiveness
• Monitor training performance, user engagement, and skill improvement metrics
• Share insights and continuously improve programs based on data and feedback

What we are looking for

• 3–7 years of experience in training, L&D, or sales enablement
• Prior experience in insurance, pharmaceutical, or retail training (preferred)
• Strong expertise in content creation, instructional design, and workshop facilitation
• Familiarity with AI tools, prompting, or willingness to learn quickly
• Experience with digital learning platforms (LMS, training tools, etc.)
• Excellent communication and presentation skills
• Strong ownership mindset with the ability to drive outcomes end-to-end

What you get

• Opportunity to work at the intersection of AI, training, and sales performance
• High ownership role with direct impact on customer success
• Exposure to building next-generation AI-powered learning experiences
• Fast-paced, zero-bureaucracy work environment