Training Manager - HDFC-BB- Muzaffarpur

Aditya Birla Sun Life Insurance; Nalanda; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Aditya Birla Sun Life Insurance seeks a Training Manager to design and implement regional training architecture and calendars for advisors and sales staff. You will drive learning initiatives, ensure tools and resources are used, and coordinate with sales leadership to track progress.

The role involves managing training delivery across branches, handling program launches, and ensuring seasonal and regulatory trainings are executed with precision.

Responsibilities

• Implement training architecture at the regions to ensure that right learning happens which leads to desired capability and performance
• Publish and implement the monthly training calendar for branches based on the training architecture, including selling skills and product refreshers
• Maintain contracting with sales hierarchy to ensure implementation of learning initiatives and their follow up activities
• Create awareness and drive usage of various sales tools and aids
• Play critical roles during important events (e.g. new product & fund launches, regulatory changes) by organizing and executing launch plans with speed and accuracy
• Implement region learning interventions that solve regional problems and seize opportunities
• Implement training initiatives that support seasonal business opportunities
• Managing Training Administration: ensure planning, records, expense control, and related processes are followed
• Update on training interventions and impart training to upgrading knowledge for Advisors and frontline staff
• Organizational relationships: define reporting structure above and below the position for accountability and workflow

Job description

Job Purpose: Write the purpose for which the job exists (in 2-3 lines) ( Max 1325 Characters)

To impart training to FLS & USMs in order to upgrade there job knowledge through the induction and develop there skills through interventions periodically in the areas of recruitment and selling skills workshops, which would impact the territory’s productivity

Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Business Workforce Number

(Max 254 Characters)

NA

Unit Workforce Number

(Max 254 Characters)

NA

Function Workforce Number

(Max 254 Characters)

NA

Department Workforce Number

(Max 254 Characters)

NA

Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter

NA

Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ( (Max 3975 Characters)

Key Challenges for the role –

• Getting trainees (especially advisors) in the training room as they are not on the payrolls of the company and are not willing to invest time to up bring their capabilities.
• The span being large (managing multiple branches over spread locations and large team of existing universe + new hires) the training is being affected.
• Geographical distribution
• Training infrastructure

Insufficient Training enablers

Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated

Key Result Areas ( Max 1325 Characters)

Supporting Actions ( Max 1325 Characters)

Implementation of training architecture at the regions to ensure that right learning happens which leads to desired capability and performance

• Publish and implement the monthly training calendar for branches basis the training architecture. selling skills & product refreshers, etc.
• Maintain strong contracting with sales hierarchy to ensure implementation of learning initiatives and their follow up activities.
• Create awareness and drive usage of various sales tools & aids
• Play critical roles during important events (e.g. new product & fund launches, regulatory changes, etc). Task involves organizing and executing the launch plans, creating awareness with speed & accuracy.
• Implement the region learning interventions that lead to solving regional problems and grabbing regional opportunities
• Implement training initiatives that support seasonal business opportunities

Create Measurable impact on productivity

Achieve all these through effective training delivery of team members, goal setting, stake holder alignment and ground level support. .

Managing Training Administration

• Ensuring that self and team members follow the process of planning, record keeping, expense control, etc
• Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)

NA

Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives

Relationship Type ( Max 80 Characters)

Frequency

Nature ( Max 1325 Characters)

Internal

Sales

Frequency: Regular

Nature: For daily updates.

Training related activities

To update about training interventions

To impart training & upgrading there knowledge

External

Sales

Frequency: Daily

Nature: To impart training & upgrading there

• Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.
• Organizational Relationships

SIGN-OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record.

Job Holder

Reports to – Manager

Name

Signature (needed for the hard copy)