Training Manager

Gautam Modi Group; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Audi India is seeking a dedicated Training Manager to organize and oversee the organization’s training programmes, ensuring staff gain the skills required to perform their roles effectively. The role involves identifying improvement areas, analyzing scores, and collaborating with managers, supervisors, and HR for targeted development plans.

Responsibilities include planning training calendars, designing delivery methods (classroom, on-the-job, workshops), executing programmes, and monitoring

Qualifications

• Identify improvement areas after PMS reviews to target training needs.
• Plan and develop trainings across methods: classroom, on-the-job, workshops.

Responsibilities

• Training needs identification with managers and HR.
• Coordinate with Audi India for mandatory trainings and onboarding.
• Create internal training calendars at individual and department levels.
• Develop training materials and deliver via department heads and external faculty.
• Monitor training participation and adherence to schedules.
• Track and report training effectiveness and impact on performance metrics.

Skills

Needs identification

Planning

Execution

Performance monitoring

Job description

Audi Training Manager organizes and manages the various training programmes within the organization. He/She ensures that the staff gains and develops the skill needed to carry out the jobs effectively.

Primary Responsibilities:

Training Needs Identification

• Collaborate with the managers/supervisors after every PMS review to identify improvement areas for different individuals
• Analyze the CSS & PSF scores on each question for each customer and identify the employees who require specific trainings in order to improve overall CSS and PSF scores
• Collaborate with Audi India to identify people for mandatory training requests
• Collaborate with HR to identify training needs of new joiners so as to help them in their onboarding process

Training Planning

• Collaborate with Audi India to generate ATO Login Id for all employees
• Create the internal training calendar both at individual as well as department level.
• Plan and develop trainings and staff development programs that can be organized through different methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops

Training Execution

• Ensure that all employees nominated for trainings are attending the trainings as per the scheduled timelines
• Ensure all necessary support is provided as per dealership policies to the employees when travelling for trainings
• Ensure all internal trainings are conducted as per the calendar
• Develop materials for internal trainings & get it executed through the appropriate faculty (Dealership Heads/ Department heads/external faculty)

Training Performance Monitoring

• Documentation of all training measures for all employees.
• Track the performance of each employees on every training assessment
• Compare and prepare reports on each employee’s performance before & after trainings
• Closely monitor the training metrics for the dealership and ensure that all steps are taken to keep it above the threshold value so as to not affect the dealership bonuses of RSS & RSAS

2) Additional Responsibilities

As and when assigned by the management

3) Measures (Reports)

• Training Percentage – Sales
• Training Percentage – Aftersales
• Number of Internal trainings conducted
• Feedback score (on a scale of 5) of the participants