HR Manager

Gautam Modi Group; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Gautam Modi Group in Mumbai seeks an experienced HR professional to oversee manpower planning, recruitment, performance management, salary processes and employee engagement for its Audi India dealership operations. The role drives policy creation, KPI tracking, and staff development across sales, service, and support functions.

You will coordinate with department heads, manage vendor networks, ensure timely payroll, and implement training programs while upholding Audi India guidelines and

Responsibilities

• Ensure and maintain an efficient dealership organization structure for all sales, service, and support departments aligned to dealership business objectives and Audi India guidelines
• Manage optimal staffing levels for all roles by regularly tracking for vacant positions and planning for high attrition roles in coordination with the respective department heads and create an appropriate recruitment plan for the same
• Maintain and update all role level norms such as JDs, MBOs, and profile sheets and ensure alignment with actual on-ground execution
• Take complete ownership of the dealership recruitment process as defined in Audi India recruitment process guidelines: Identify requirements in coordination with respective department heads
• Identify and coordinate with agents to source suitable candidate profiles
• Conduct initial CV screening as per Audi India templates
• Facilitate the complete process from interview to final offer to candidate onboarding as per Audi India guidelines
• Take complete ownership of the performance management process as per Audi India guidelines
• Facilitate annual goal and objective setting exercise for all eligible employees
• Update the KPIs and MBOs for all dealership employees to feed into the annual performance management process
• Facilitate and ensure periodic performance review discussions are conducted and all inputs as required by the PMS process are provided for by the respective teams
• Manage all communication and grievance handling relating to PMS and other employee related issues such as salary, incentives, and promotions
• Ensure timely disbursals of salaries and other reimbursements to employees.
• Finalize incentive plan for all employees in coordination with respective department heads and basis the direction of the dealership senior management
• Take ownership of employee engagement and define and manage execution of employee engagement initiatives as per Audi India guidelines at the dealership
• Manage the employee exit process by conducting and analyzing employee exit interviews and identify improvement areas and share action plans for improvement with dealership senior management
• Create and update all employee HR policies and manage effective communication and adoption of the same
• Take ownership of the employee skill development framework and ensure appropriate skill levels by coordinating employee training allocations and attendance both at the dealership and at Audi India
• Plan and execute long-term retention plan and required initiatives for employees
• Plan for and organize internal dealership trainings
• Conduct target setting exercise with the HR team members. Conduct annual, quarterly and monthly business overview analysis (target vs. achievement) basis set targets
• Maintain and monitor HR department KPIs for business analysis and forecasting
• Conduct performance appraisal of the HR team and provide final rating, feedback, training requirements and areas of improvements
• % of vacant employees as per manpower norms
• Overall Dealership Attrition
• Total manpower cost as a % of Total Turnover
• % Employees with Performance Appraisal completed
• Delay in incentive disbursal for all employees
• Average Recruitment TAT
• % Exit Interviews completed
• Delay in salary/claims disbursal for all employees
• % Manpower Trained
• Employee Engagement score
• No. of HR initiatives planned for the employees

Job description

Primary Responsibilities:

Manpower Planning & Recruitment:

Ensure and maintain an efficient dealership organization structure for all sales, service, and support departments aligned to dealership business objectives and Audi India guidelines

Manage optimal staffing levels for all roles by regularly tracking for vacant positions and planning for high attrition roles in coordination with the respective department heads and create an appropriate recruitment plan for the same

Maintain and update all role level norms such as JDs, MBOs, and profile sheets and ensure alignment with actual on-ground execution

Take complete ownership of the dealership recruitment process as defined in Audi India recruitment process guidelines:

Identify requirements in coordination with respective department heads

Identify and coordinate with agents to source suitable candidate profiles

Conduct initial CV screening as per Audi India templates

Facilitate the complete process from interview to final offer to candidate onboarding as per Audi India guidelines

Performance Management, Salary & Rewards:

Take complete ownership of the performance management process as per Audi India guidelines

Facilitate annual goal and objective setting exercise for all eligible employees

Update the KPIs and MBOs for all dealership employees to feed into the annual performance management process

Facilitate and ensure periodic performance review discussions are conducted and all inputs as required by the PMS process are provided for by the respective teams

Manage all communication and grievance handling relating to PMS and other employee related issues such as salary, incentives, and promotions

Ensure timely disbursals of salaries and other reimbursements to employees.

Finalize incentive plan for all employees in coordination with respective department heads and basis the direction of the dealership senior management

Employee Engagement & Training:

Take ownership of employee engagement and define and manage execution of employee engagement initiatives as per Audi India guidelines at the dealership

Manage the employee exit process by conducting and analyzing employee exit interviews and identify improvement areas and share action plans for improvement with dealership senior management

Create and update all employee HR policies and manage effective communication and adoption of the same

Take ownership of the employee skill development framework and ensure appropriate skill levels by coordinating employee training allocations and attendance both at the dealership and at Audi India

Plan and execute long-term retention plan and required initiatives for employees

Plan for and organize internal dealership trainings

HR Department oversight:

Conduct target setting exercise with the HR team members. Conduct annual, quarterly and monthly business overview analysis (target vs. achievement) basis set targets

Maintain and monitor HR department KPIs for business analysis and forecasting

Conduct performance appraisal of the HR team and provide final rating, feedback, training requirements and areas of improvements

Measures (Reports):

% of vacant employees as per manpower norms

Overall Dealership Attrition

Total manpower cost as a % of Total Turnover

% Employees with Performance Appraisal completed

Delay in incentive disbursal for all employees

Average Recruitment TAT

% Exit Interviews completed

Delay in salary/claims disbursal for all employees

% Manpower Trained

Employee Engagement score

No. of HR initiatives planned for the employees