Trainer - RCM Services

CorroHealth Infotech Private Limited; Dadri; On-site; INR 300,000 - 420,000; Full time

Job summary

CorroHealth Infotech Private Limited seeks an AR caller/Analyst experienced in US healthcare accounts receivable follow-up and denial management. You will monitor denials, optimize AR workflows, and ensure compliance while collaborating with cross-functional teams.

Ideal candidates maintain strong communication, organizational skills, and confidentiality, and are ready to work night shifts to support global clients and complex billing cycles.

Qualifications

• Graduation completed with 4–6 years of AR caller/analyst experience for US healthcare in accounts receivable follow-up/denial management.
• Excellent communication, strong interpersonal and organizational skills; ability to maintain information confidentiality.
• Willingness to work night shifts and adapt to US healthcare regulations and processes.

Responsibilities

• Train and observe trainees against performance objectives and identify retraining needs with department training manager.
• Develop training instructions, checklists, and training modules; conduct certification training in compliance with regulations.

Skills

AR follow-up

Denials management

A/R fundamentals

Communication skills

Confidentiality

Night shifts

Education

Graduation

Tools

EPIC Hospital Billing Software

Job description

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

Eligibility Criteria

Any Graduation 4 to 6 years of work experience as an AR caller/Analyst in accounts receivable follow-up / denial management for US healthcare customers. Extensive Knowledge on Denials management, A/R fundamentals and string grasp of EPIC Hospital Billing Software with proficient computer skills. Excellent communication skills, both verbal and written. Strong people skills & Outstanding organizational skills. Ability to maintain the confidentiality of information. Willingness to work continuously in night shifts

Key Responsibilities

Training and observation of trainees with respect to their performance against established training objectives and recommendation of additional skill requirements as training needed. Identify training gaps in the team and develop a plan with dept. training Manger for retraining sessions. Will be responsible for successful implementation of retraining sessions. Assist in developing general training instructions, checklists and visual aids. And responsible for creating required training modules. Conduct training in certification. Perform all training in full compliance with all company and US healthcare regulations.

PHYSICAL DEMANDS

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.

A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth sits at the center of the revenue cycle revolution. Fundamental operations of the revenue cycle are supported through our expert teams while we recast the role of clinicians through automation. This shift to a true clinical revenue cycle helps us achieve our core purpose – exceed client financial health goals. For each patient population, CorroHealth automates key clinical aspects of the cycle. Our platforms focus on capture and application of clinical documentation while easing the burden on physicians. Scalability is prioritized in the support of client program operations. As with most revenue cycle partners, our skilled and enthusiastic team is available to outsource any portion of the cycle. However, we can also complement client programs with additional expert support or upskill existing client teams to meet program demands. Whether our team is deployed directly, or automation is incorporated for a more programmatic solution, CorroHealth delivers. CorroHealth has acquired Xtend Healthcare! For more information, please visit https://corrohealth.com. Applicants will only receive job-related emails from the domain @corrohealth.com. Additionally, it is important to emphasize that CorroHealth will never ask for money in return for a job offer.