Trainer - Patient Command Centre

Sarvodayahospital; Faridabad District; On-site; INR 300,000 - 600,000; Full time

Job summary

Sarvodayahospital in Faridabad District, Haryana is seeking a trainer for Patient Command Centre. The role involves conducting onboarding and training, preparing materials, and ensuring compliance with healthcare standards.

The ideal candidate will have a Bachelor’s degree in Healthcare Management or related fields, along with experience in training and strong communication skills.

Qualifications

• Bachelor’s degree in a relevant healthcare field is necessary.
• Experience in training or healthcare operations is required.
• Good communication and presentation skills are essential.

Responsibilities

• Conduct onboarding and refresher training for staff.
• Prepare training materials and assess employee performance.
• Ensure compliance with healthcare policies and standards.

Skills

Leadership

Lead Generation

Planning

Trainer

Education

Bachelor’s degree in Healthcare Management, Hospital Administration, Life Sciences, or related field

Job description

Key Responsibilities

• Conduct onboarding and refresher training for Patient Command Centre staff
• Train employees on patient handling, communication, and operational processes
• Prepare training materials, SOPs, presentations, and assessments
• Monitor trainee performance and provide feedback/coaching
• Ensure compliance with healthcare policies and quality standards
• Coordinate with operations and management teams for process improvements
• Maintain training records and reports
• Support continuous learning and skill development initiatives
• Handle process updates and system training when required

Required Qualifications

• Bachelor’s degree in Healthcare Management, Hospital Administration, Life Sciences, or related field
• Experience in training, healthcare operations, BPO or patient support services
• Good communication and presentation skills
• Knowledge of healthcare processes and patient coordination

Key Skills

• Leadership
• Lead Generation
• Planning
• Trainer