Trainer

Digitide; Pune District; In loco; INR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Digitide is seeking an experienced BPM Trainer to design and deliver engaging training for clients worldwide. You will work closely with our team to develop training materials, conduct needs assessments, and create tailored training plans to ensure successful BPM implementations.

The role involves traveling to client sites and delivering interactive sessions. The ideal candidate has 3+ years in BPM or similar roles, strong communication skills, and proficiency with BPM tools.

Competenze

• Minimum 3 years of BPM or a similar role with proven training and knowledge transfer experience.
• Excellent communication and presentation skills; ability to simplify complex concepts.
• Proficiency in BPM tools and technologies; ability to work independently on multiple projects.

Mansioni

• Design and deliver high-quality BPM training sessions for clients.
• Create customized training plans and develop training materials (presentations, handouts, activities).
• Conduct needs assessments and align training with project objectives with Delivery Assurance collaboration.
• Provide post-training support to ensure successful BPM implementations.
• Stay updated on BPM trends and training methodologies.

Conoscenze

BPM experience

Training delivery

Client-facing

Process modeling

Formazione

Bachelor's degree in Business Administration or Computer Science

Strumenti

Process modeling software

Descrizione del lavoro

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As a Trainer, you will be responsible for designing and delivering engaging training sessions to our clients, covering various aspects of BPM. You will work closely with our team to develop training materials, conduct needs assessments, and create tailored training plans. Your expertise will contribute to the success of our clients' BPM implementations and ensure they achieve their business goals.

Responsibilities

• Design and deliver high-quality training sessions on BPM concepts and best practices.
• Conduct needs assessments and create customized training plans for clients.
• Develop and update training materials, including presentations, handouts, and interactive activities.
• Collaborate with the Delivery Assurance team to align training with project objectives.
• Provide ongoing support and guidance to clients post-training, ensuring their successful BPM implementation.
• Stay updated with industry trends and best practices in BPM and training methodologies.
• Conduct regular training evaluations and gather feedback to improve training effectiveness.
• Assist in the development of training programs for internal teams and new hires.
• Participate in knowledge-sharing sessions and contribute to the growth of the training department.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Minimum 3 years of experience in BPM or a similar role, with a proven track record in training and knowledge transfer.
• Excellent communication and presentation skills, with the ability to simplify complex concepts.
• Strong problem-solving and analytical skills, with a client-centric approach.
• Proficiency in using BPM tools and technologies, such as process modeling software.
• Ability to work independently and manage multiple projects simultaneously.
• Experience in creating engaging training materials and delivering interactive sessions.
• Familiarity with adult learning principles and training methodologies.
• Willingness to travel for client engagements and attend industry conferences.
• Strong organizational skills and attention to detail.

About Us

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Info

• Job Identification 268106
• Job Category Customer Support/Operations | BPM