Trainee Test Engineer

EQPM; Navi Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

QualityKiosk Technologies Private Limited is seeking an Operations Monitor Engineer (Trainee Test Engineer) to monitor the performance and availability of web and mobile applications for our client. You will report to the team and ensure timely alerts while collaborating with internal and external stakeholders to resolve issues and maintain service quality.

The role requires a BE/BTech or equivalent, with 0–6 months of work experience.

Qualifications

• Graduates – BE/B Tech (IT, CS, EXTC) or equivalent.
• 0 to 6 months work experience.
• Basic understanding of application monitoring.

Responsibilities

• Application Monitoring: monitor web and mobile app performance and availability, report issues to stakeholders.
• Sanity Check: support applications across multiple domains and ensure stability.
• Effective Communication: proactively communicate with clients to resolve queries.
• Timely alerting: analyze failures and notify stakeholders promptly.
• Task Management: manage tasks with analytical and logical reasoning.

Skills

Monitoring

Education

BE/B.Tech

Job description

Legal Entity QualityKiosk Technologies Private Limited

Country India

Region India

State Maharashtra

Working Location Ghansoli

Client Location NA

Skills

Skill

Monitoring

B.Tech/B.E

CERTIFICATION

Non Mandatory

Working Language

JOB DESCRIPTION

JD No.

SM-TTE

Role

Operations Monitor Engineer

Position/ Designation

Trainee Test Engineer

Reporting to

Position Statement / Purpose:

Operations Monitor Engineer will monitor the performance and availability of the Web and Mobile application for our client as per predefined frequency. This role shall drive through application monitoring in order to provide good customer experience.

Key Deliverables (Key Result Areas):

• Application Monitoring
• Sanity Check
• Communication Skills
• Working Effectively on Timely Alerts
• Task Management

Key Responsibilities (Job Description):

• Application Monitoring:
• It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External).
• Sanity Check:
• This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities.
• Effective Communication:
• Proactive and prompt communication with clients to resolve their queries quickly and accurately.
• Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure.
• Working Effectively timely alert:
• All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
• Task Management:
• Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking.

Key Performance Measures and KPIs:

• Defects Handling
• Timely Escalation to the client
• No Client Complaints and Internal defects
• Accuracy and Completeness
• Effective Communication with internal and external stake holders

KPIs –

• Performance
• Quick Thinking along with managing multiple tasks
• Highlight and raise alert in the stipulated time
• Monitoring and meeting SLA
• Correctness of Transaction
• Adherence of the process defined.
• Organizational Process Adherence
• Timely Applying leaves
• Following code of conduct policy
• Skills Enablement
• Refresher Sessions
• Learning & Development certifications
• Attending Enhancement Session by learning & development team
• Attending Learning & development sessions organized by the team

Key Decision Pointers (capture any decision-making authority, if any):

• Analysis of error captured by automation

Mandated Certifications in the role:

• Certification courses related to domain & process
• Manual test engineer to Automation Engineer
• Performance engineer
• Through learning and certifications, Internal Job Rotations available across the organization.

Background:

• Education:
• Graduates – BE/B Tech (IT, Computer Science, EXTC), BSc/MSc (IT)/MCA or equivalent
• Work Experience:
• 0 to 6 Months
• Technical