Trainee Test Engineer

Qualitykiosk; Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

QualityKiosk is seeking an Operations Monitor Engineer to monitor the performance and availability of web and mobile applications for our client, ensuring a smooth user experience across domains such as banking, insurance, and ecommerce.

You will handle application monitoring, perform sanity checks, communicate proactively with clients, raise timely alerts, and manage tasks with strong analytical and logical reasoning.

Qualifications

• Experience monitoring web and mobile applications.
• Proactive communication with clients to resolve queries.
• Strong task management and analytical reasoning.

Responsibilities

• Application Monitoring: monitor performance and availability of web and mobile apps and report issues to stakeholders.
• Sanity Check: support applications across banking, insurance, mutual funds, ecommerce, depositories, trading, and securities.
• Effective Communication: proactive and prompt communication with clients to resolve queries.
• Working Timely Alert: analyze failures captured by automation and raise to stakeholders on time.
• Task Management: manage tasks with analytical and quick-thinking skills.

Skills

Application Monitoring

Communication Skills

Task Management

Sanity Check

Education

BE/Tech IT

BSc IT

MCA

Job description

QualityKiosk named 2026 UiPath International Agentic Testing Pioneer Partner of the Year! We're heading to the Dubai FinTech Summit, 2-3 Nov - Meet us! QualityKiosk named 2026 UiPath International Agentic Testing Pioneer Partner of the Year!

We're heading to the Dubai FinTech Summit, 2-3 Nov - Meet us! QualityKiosk named 2026 UiPath International Agentic Testing Pioneer Partner of the Year! We're heading to the Dubai FinTech Summit, 2-3 Nov - Meet us!

Operations Monitor Engineer will monitor the performance and availability of the Web and Mobile application for our client as per predefined frequency. This role shall drive through application monitoring in order to provide good customer experience.

Key Deliverables (Key Result Areas):

• Application Monitoring
• Sanity Check
• Communication Skills
• Working Effectively on Timely Alerts
• Task Management

Key Responsibilities (Job Description):

• Application Monitoring:
• It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External).
• Sanity Check:
• This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities.
• Effective Communication:
• Proactive and prompt communication with clients to resolve their queries quickly and accurately.
• Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure.
• Working Effectively timely alert:
• All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
• Task Management:
• Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking.

Key Performance Measures and KPIs:

• Defects Handling
• Timely Escalation to the client
• No Client Complaints and Internal defects
• Accuracy and Completeness
• Effective Communication with internal and external stake holders

KPIs -

• Performance
• Quick Thinking along with managing multiple tasks
• Highlight and raise alert in the stipulated time
• Monitoring and meeting SLA
• Correctness of Transaction
• Adherence of the process defined.
• Organizational Process Adherence
• Timely Applying leaves
• Following code of conduct policy
• Skills Enablement
• Refresher Sessions
• Learning & Development certifications
• Attending Enhancement Session by learning & development team
• Attending Learning & development sessions organized by the team

Key Decision Pointers (capture any decision-making authority, if any):

• Analysis of error captured by automation

Mandated Certifications in the role:

• Certification courses related to domain & process
• Manual test engineer to Automation Engineer
• Performance engineer
• Through learning and certifications, Internal Job Rotations available across the organization.

Background:

• Education:
• Graduates - BE/B Tech (IT, Computer Science, EXTC), BSc/MSc (IT)/MCA or equivalent
• Work Experience:
• 0 to 6 Months
• Technical