Trainee - Live Entertainment (Activities)

BookMyShow; Bengaluru, Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

BookMyShow Enterprise in Bengaluru seeks a proactive professional to identify and convert new business prospects for Activities Pan India. You will handle and service regional event organizers for regular and festival events, and support the onboarding process for incoming client leads to ensure a seamless listing experience.

You will address and resolve customer complaints, take full accountability of your accounts, and collaborate with internal teams to align marketing and promotional

Qualifications

• Identify and convert new potential business prospects for Activities Pan India.
• Handling & Client Servicing all Regional event Organizers for Regular & Festival events
• Support the DIY onboarding process for incoming event listing client leads, ensuring a seamless experience.
• Address and resolve customer complaints effectively, working towards reducing complaint numbers and enhancing user satisfaction.
• Take full accountability of the accounts assigned to him/her.
• Collaborate with internal teams to ensure marketing and promotional activities are aligned with event listings and business objectives.

Responsibilities

• Identify and convert new potential business prospects for Activities Pan India.
• Handling & Client Servicing all Regional event Organizers for Regular & Festival events
• Support the DIY onboarding process for incoming event listing client leads, ensuring a seamless experience.
• Address and resolve customer complaints effectively, working towards reducing complaint numbers and enhancing user satisfaction.
• Take full accountability of the accounts assigned to him/her.
• Collaborate with internal teams to ensure marketing and promotional activities are aligned with event listings and business objectives.

Skills

Multi-tasking

Email drafting

Time management

Customer service

Tools

Microsoft Office

Job description

The World of BookMyShow

Launched in 2007, BookMyShow, owned and operated by Big Tree Entertainment Pvt. Ltd. (founded in 1999), is India's leading entertainment destination with global operations and the one-stop shop for every entertainment need. The firm is present in over 650 towns and cities in India and works with partners across the industry to provide unmatched entertainment experiences to millions of customers. Over the years, the company has evolved from a purely online ticketing platform for movies across 6,000 plus screens, to end-to-end management of live entertainment events including music concerts, live performances, theatricals, sports and more. Some of the key properties that BookMyShow has brought to its markets include U2's The Joshua Tree Tour, NBA's debut games in India, Disney's Aladdin, Cirque du Soleil BAZZAR as well as international artists such as Coldplay, Ed Sheeran, and Justin Bieber. BookMyShow is invested in providing the best user experience, whether on-ground or online. The company has developed 'BookMyShow Stream', India's largest home-grown transactional video-on-demand (TVOD) platform.

Your Profile:

1. Identify, target and convert new potential business prospects for Activities Pan India.
2. Handling & Client Servicing all Regional event Organizers for Regular & Festival events
3. Support the DIY onboarding process for incoming event listing client leads, ensuring a seamless experience.
4. Address and resolve customer complaints effectively, working towards reducing complaint numbers and enhancing user satisfaction.
5. Take full accountability of the accounts assigned to him/her.
6. Collaborate with internal teams to ensure marketing and promotional activities are aligned with event listings and business objectives.

Your Checklist:

1. Ability to multi-task, prioritize and execute.
2. Good knowledge of Microsoft Office.
3. Good knowledge of drafting emails and can calculate figures and amounts such as discounts and percentages.
4. Time management and organizational skills.
5. Always polite and helpful with people and dealing calmly with difficult situations.
6. Able to work under minimum supervision.
7. Requirements : 1 Bengaluru I 1 Hyderabad