Trading Desk IT Support Engineer (L2 / L2+)

Swan Solutions; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Swan Solutions in Mumbai is seeking an experienced Trading Desk IT Support Engineer (L2/L2+) to back mission-critical trading applications in a live market environment. You will provide proactive monitoring, troubleshooting, and production support to minimize downtime.

The role requires hands-on experience with NEST, NEAT, and BOLT, strong FIX connectivity knowledge, and the ability to handle high-pressure situations during market hours.

Qualifications

• Experience in a Trading / Capital Markets environment.
• Hands-on experience with trading applications such as NEST, NEAT, BOLT or similar.
• Strong knowledge of FIX Protocol and connectivity.
• Proven L2 Production Support experience.
• Good troubleshooting and analytical skills.

Responsibilities

• Provide L2 support for trading applications including NEST, NEAT, BOLT, and related systems.
• Manage and troubleshoot FIX connectivity and related issues.
• Perform EOD/BOD activities for trading applications and risk tools.
• Handle critical production issues during live market hours with minimal downtime.
• Deploy patches and upgrades across UAT and Production environments.

Skills

Trading / Capital Markets

L2 Production Support

Troubleshooting

Communication

Tools

NEST

NEAT

BOLT

FIX Protocol

Job description

Job Summary

Trading Desk IT Support Engineer (L2 / L2+) - Swan Solutions

We are looking for an experienced Trading Desk IT Support Engineer (L2 / L2+) to support mission-critical trading applications in a live market environment. The role involves proactive monitoring, troubleshooting, production support, and ensuring minimal downtime for critical trading operations.

Location: Mumbai

Industry: BFSI / Capital Markets

Experience: 4-6 Years

Employment Type: Full Time / Contract

Responsibilities

• Provide L2 support for trading applications including Omnesys (NEST), NEAT, BOLT, and Greek.
• Manage and troubleshoot FIX connectivity and related issues.
• Perform EOD/BOD activities for trading applications and risk management tools.
• Handle critical production issues during live market hours with minimal downtime.
• Deploy patches and upgrades across UAT and Production environments.
• Install, configure, and maintain servers supporting trading applications.
• Support infrastructure at NSE, BSE, and MCX Colo Data Centers.
• Manage Active Directory, user access, and permissions.
• Monitor trading networks and support low-latency infrastructure.
• Coordinate with vendors for issue resolution and technical escalations.
• Perform daily backup activities and ensure security compliance.
• Support Bloomberg terminals and other trading-related applications.

Required Skills

• Strong experience in a Trading / Capital Markets environment.
• Hands‑on experience with NEST / NEAT / BOLT or similar trading applications.
• Strong knowledge of FIX Protocol and connectivity.
• Proven experience in L2 Production Support.
• Strong troubleshooting and analytical skills.
• Ability to work effectively in a high‑pressure, live trading environment.
• Good communication skills with the ability to interact with traders and dealers.

Good to Have

• Exposure to Algo Trading environments.
• Experience with NSE/BSE/MCX Colo Data Centers.
• Knowledge of VMware / Virtualization.
• Understanding of cybersecurity and IT security practices.
• Experience supporting similar BFSI / Capital Markets clients.

Preferred Candidate

• Immediate joiners or candidates with a short notice period are preferred.
• Candidates with prior experience supporting trading infrastructure or BFSI clients will be preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.