Tracxn - Engagement Manager - University

Tracxn; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tracxn is seeking an Engagement Manager in Bengaluru to drive university and faculty engagement with the Tracxn platform. You will conduct demos and training sessions, build relationships with professors, and travel across India to visit universities.

The role focuses on increasing adoption and usage among students and faculty through proactive initiatives. The ideal candidate has 2-5 years in customer engagement or related roles, excellent communication, and comfort with presentations.

Qualifications

• 2-5 years of experience in customer engagement or related roles.
• Excellent written and verbal communication skills.
• Comfortable conducting platform demos and trainings for students and faculty.
• Willing to travel across India.
• High ownership and proactive approach.
• Strong relationship-building and stakeholder management skills.
• Preferred: B2B SaaS experience.
• Preferred: prior experience with academic institutions, EdTech, or research-driven organizations.

Responsibilities

• Engage with university professors and faculty to integrate Tracxn into classrooms.
• Demonstrate Tracxn data, platform and use cases.
• Conduct platform demos and training sessions for students and faculty.
• Build relationships with professors and university stakeholders.
• Visit universities across India and conduct offline platform training sessions.
• Represent Tracxn during university workshops and training sessions.
• Travel regularly for engagement activities.
• Identify opportunities to increase platform usage and engagement.
• Track impact of initiatives and gather user requirements.
• Drive initiatives end-to-end with ownership.
• Collaborate with internal teams to execute engagement initiatives.
• Move ideas to execution and measure outcomes.

Skills

Customer engagement

Communication skills

Presentation skills

Relationship building

Willing to travel

Job description

ABOUT TRACXN

Tracxn is a leading global market intelligence platform tracking 7M+ private companies across 3,000+ sectors and 50+ geographies. Powered by a combination of human analysts and technology, we help Venture Capital firms, Private Equity, Investment Banks, and Corporates.

ABOUT THE ROLE

As an Engagement Manager at Tracxn, youll play a key role in increasing the adoption and usage of the Tracxn platform. A significant part of the role will involve working directly with university professors, faculty, and students to introduce Tracxn into classroom discussions and help them understand and use the platform effectively.

You will conduct platform demos and training sessions, build relationships with faculty, visit universities across India, and proactively identify and execute initiatives that can increase platform usage and engagement.

KEY RESPONSIBILITIES

University & Faculty Engagement:

• Work closely with university professors and faculty members to help incorporate Tracxn into classroom discussions.
• Help faculty understand Tracxn's data, platform, and relevant use cases.
• Conduct platform demos and training sessions for both students and faculty, helping them use Tracxn effectively for teaching and research.
• Build strong relationships with professors, faculty members, and other university stakeholders.

University Visits & Training:

• Visit universities across India and conduct offline platform training sessions for students and faculty.
• Represent Tracxn during university interactions, workshops, and training sessions.
• Be comfortable presenting the platform to different audiences and adapting the training based on their requirements.
• Travel regularly as required for university engagement activities.

Platform Adoption & Usage:

• Develop a strong understanding of the Tracxn platform, data, and use cases.
• Identify opportunities to increase platform usage among customers, students, and faculty.
• Proactively figure out and execute initiatives that drive higher engagement and adoption.
• Track the impact of initiatives, understand user requirements, and continuously look for ways to help them get greater value from the platform.

Ownership & Execution:

• Take high ownership of assigned initiatives and drive them end-to-end.
• Proactively identify opportunities instead of waiting for tasks to be assigned.
• Work closely with internal teams to execute engagement and adoption initiatives.
• Take initiatives from idea to execution and measure the outcomes.

WHAT WE'RE LOOKING FOR

• 2-5 years of experience in customer engagement, customer success, account management, business development, training, or a similar role.
• Excellent written and verbal communication skills.
• Comfortable conducting platform demos, training sessions, and presentations for students and faculty.
• Comfortable interacting and working closely with university professors and faculty members; prior experience is a plus but not mandatory.
• Open to travelling to universities across India.
• High ownership and a proactive approach - someone who spots opportunities, picks things up independently, and drives them to completion.
• Strong relationship-building and stakeholder management skills.
• Preferred: B2B SaaS experience.
• Preferred: prior experience working with academic institutions, EdTech, or research-driven organizations.

WHAT YOU CAN EXPECT AT TRACXN

• Fixed work timings - 9 hrs 5 days. Respect for personal time; no taking work home.
• A transparent, meritocratic culture where everyone explains the "why" behind their decisions.
• A candid and collaborative environment that values learning, curiosity, and open discussions.
• Managers and mentors who invest in your growth with timely, actionable feedback.
• Continuous learning through real-time projects and cross-functional exposure.