Tpa Executive

Vidal Health Insurance; Gurugram District, Mumbai; On-site; INR 250,000 - 600,000; Full time

Job summary

Vidal Health Insurance in Gurgaon (and Mumbai) is seeking an Executive in Client Servicing to manage and retain top corporate clients, provide helpdesk support, and oversee enrollment and endorsements for members.

The role requires strong verbal and written communication, analytical skills, and the ability to coordinate with claims, preauthorisation and other teams to ensure smooth cashless and settlement processes for corporate employees.

Qualifications

• Experience: 1 to 3 years in Customer Service or Client Relationship roles in Helpdesk from TPA and Health Insurance Industries.

Responsibilities

• Management and retention of top corporate with Helpdesk.
• Reports on top corporate/insurance companies/brokers to be reviewed if required.
• Cashless and Claims settlement for corporate employee.
• Endorsement and Enrolment of Member.
• Oversee timely submission of MIS reports.
• Relationship with other department for claims, Preauth and related functions.
• Employee Benefits.
• Regular interaction with the team.

Skills

Customer service

Client relationships

Helpdesk

Health insurance knowledge

Verbal communication

Written communication

Presentation skills

Analytical skills

Problem-solving

Job description

Job description:

*Designation-Executive in for Client Servicing for Client

Job Location: Gurgaon

Mumbai

Key Responsibilities:

• 1. Management and Retention of Top corporate with Helpdesk.
• 2. Reports on top corporate/insurance companies/brokers to be reviewed if required
• 3. Cashless and Claims settlement for corporate employee
• 4. Endorsement and Enrolment of Member
• 5. Oversee timely submission of MIS reports
• 6. Relationship with other department for claims, Preauth and related functions.
• 7. Employee Benefits
• 8. Regular interaction with the team

Experience required:

• Experience: 1 to 3 years of experience in Customer Service or Client Relationship roles in Helpdesk from TPA and Health Insurance Industries

Personal Attributes and Competencies:

• Strong verbal, written, presentation skills.
• Strong analytical and problem-solving skills.