Total Rewards Associate Manager

8133 ASOL Mumbai 7 SEZ Company; Navi Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Accenture is seeking an Associate Manager in the Total Rewards/Compensation & Benefits area to oversee country-wide operations with specialist support for admin services. You will manage staffing, performance, and initiatives across geographies, ensuring compliance and effective benefits design.

The role requires 10–14 years of experience, strong leadership, and cross-functional collaboration with stakeholders to align with business priorities and legal frameworks.

Qualifications

• 10–14 years of experience in compensation and benefits.
• Experience with incentive compensation design and total rewards.
• Strong ability to plan, implement and manage programs.

Responsibilities

• Analyze root causes of issues and drive process improvements.
• Plan and manage staffing and employee grievances for the geography.
• Collaborate with internal and third-party stakeholders to achieve goals.
• Escalate complex compensation structures and benefit disputes as needed.
• Represent Benefits & Compensation in cross-functional projects and change efforts.

Skills

Compensation & Benefits

Incentive Compensation

Total Rewards

Education

Any Graduation

Job description

Skill required: Compensation & Benefits - Incentive Compensation Designation: Total Rewards Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years

What would you do?

The Associate Manager will be responsible for business management which includes metrics, performance and operational plans. Plan, implement, and manage business/projects, People, Staffing, participate in organization initiatives. Will manage overall operations for the Country with specialist support of Compensation & Benefit Admin. services for the client.

What are we looking for?

Experience 10 to 14 years

• Analyse root causes of Issues, escalations, errors and have a remedial action through process improvement.
• Plan & manage daily staffing, employee grievances if any for the geography and the specialist support teams
• Work collaboratively with all Internal & Third-party stakeholders to achieve Business goals.
• Ensure adherence to policy and procedures of the organization.
• Act as the senior escalation point for complex compensation structures, benefits disputes, and sensitive employee cases, ensuring resolution aligns with business priorities and legal frameworks.
• Represent the Benefits & Compensation function in cross-functional projects, organizational change efforts, and strategic workforce planning discussions.

Roles and Responsibilities:

Key Responsibilities

• Monitor/Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives
• Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved.
• Provide strategic oversight and leadership for the Benefits & Compensation team, ensuring consistent, compliant, and high-quality service delivery across all employee tiers and geographies
• Manage and improve people’s performance and align them with organizational goals and objectives.
• Provide business Development support to the Delivery Lead Manager and the client services team through active participation in client visits and other initiatives.
• Participate actively in organization wide initiatives.
• Make decisions about the day-to-day operation of the team, including monitoring of workload, systems, staffing, and scheduling including adjusting work hours as necessary to meet deadlines e.g. overtime or working during holidays/week ends.
• Monitoring the voice of the customer through surveys and other means of communication. Be assertive and work through the development areas as voiced by the client, Third parties or Accenture stakeholders.
• Encourage and drive continuous improvement measures on day-to-day basis within area of responsibility till closure.
• Timely and transparent recognition and rewards for the team.
• Recommend cost-effective, efficient procedural or production alternatives.
• Required to work within clear budgetary guidelines.
• Develop People through mentoring and resolve conflicts. Drive coaching culture.
• Monitor and encourage the Team to create/follow up on development plans
• Provide Input to monthly top level service analysis for client
• Develop and drive comprehensive generic training plans to meet the needs of direct reports and their ongoing requirements
• Ensure high degree of compliance to the documented processes, client/organizational policies.
• Participate in the definition of current process performance baseline metrics (as defined in Metrics Data Collection Plan) and track/report on all Operational Stats
• Ensure DE documentation is updated and drive DE methodologies in day to day operations.
• Ensure all team members have the correct skills and are trained to deliver all the contractual requirements, to achieve operational excellence

Any Graduation About Accenture

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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