Tools SME (Nagios Core/PRTG Network)

Tata Consultancy Services; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

An IT services firm is looking for a mid-senior level professional in Information Technology with expertise in Nagios Core and PRTG monitoring tools. The role involves configuring infrastructure monitoring, creating performance reports, and continuous monitoring improvement. Strong communication and attention to detail are essential. Full-time position based in Mumbai, Maharashtra requiring 8-10 years of experience in IT monitoring.

Qualifications

• 8 to 10 years of experience in IT monitoring.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.

Responsibilities

• Configure overall infrastructure monitoring including servers and network components.
• Create reports and dashboards for system performance insight.
• Collaborate with teams to enhance monitoring tools and solutions.

Skills

Nagios Core

PRTG Network Monitoring Tools

Monitoring Processes

Automation with ITSM Tools

24*7 Environment Adaptability

ServiceNow

Agile Methodology

Job description

Experience: 8 years to 10 years

Interview Mode: Online Drive

Interview Time: 12:00 pm to 3:00 pm

Must Have

• Strong experience of Nagios Core and PRTG Network monitoring tools.
• Good understanding of Monitoring processes and tools.
• Ability to configure overall infrastructure monitoring including servers, network components, application URLs, and Net Botz sensors.
• Experience in configuring alerts on UPS and NetBotz devices.
• Ability to upgrade/migrate Nagios Core and PRTG application to newer version or on a new system.
• Experience in integration (automation) of monitoring tools with ITSM tools (ServiceNow).
• Create reports and dashboards to provide insight into system/services’ performance and availability.
• Participation in continuous monitoring improvement by making technical contributions and providing architectural recommendations.
• Develop and maintain monitoring documentation, including knowledge articles and standard operating procedures (SOPs).
• Collaborate with other teams to propose solutions/tooling to meet their expectations.
• Excellent written, verbal communication and organizational skills.
• Ability to work in a 24*7 environment.
• Strong attention to detail, work ethic and interpersonal skills.
• Follow quality/security processes defined for the engagement.
• Basic knowledge of ITSM tools like ServiceNow ticketing.

Good to have

• ServiceNow experience.
• Agile Methodology knowledge.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industry

IT Services and IT Consulting

Location: Mumbai, Maharashtra, India