Observability tools Admin

Tata Consultancy Services; Kolkata District, Chennai District, Delhi, New Delhi; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Tata Consultancy Services is seeking a Monitoring & Observability Administrator to join our team in India. The role focuses on administering Datadog, Splunk, Nagios, and Aternity, while managing tenant access, RBAC, and platform governance across multiple environments.

You will develop dashboards, alerts, and service maps, and implement end-to-end monitoring solutions including APM, log management, and synthetic monitoring.

Qualifications

• 6-12 years of experience in monitoring and observability administration.
• Experience with Datadog, Splunk, Nagios, and Aternity.
• Ability to manage RBAC, tenant administration, and platform governance.
• Strong dashboard, alert, and service map development skills.
• Automation using PowerShell, Python, Shell/Bash, and REST APIs.
• Experience integrating monitoring with ServiceNow, Jira, PagerDuty, Teams, and ITSM tools.
• Knowledge of SSO, SAML, OAuth, LDAP, and Azure AD/Entra ID.
• Linux and Windows administration.
• Excellent collaboration with infra, app, and cloud teams.

Responsibilities

• Administer and support monitoring tools such as Datadog, Splunk, Nagios, and Aternity.
• Manage observability platforms as a Super Administrator, including tenant administration, RBAC, user management, and governance.
• Create and maintain dashboards, alerts, monitors, service maps, reports, and executive-level monitoring views.
• Implement and support Infrastructure Monitoring, APM, Log Management, Synthetic Monitoring, and Event Management solutions.
• Automate operational tasks using PowerShell, Python, Shell/Bash, and REST APIs.
• Develop self-healing and automated remediation workflows to improve operational efficiency.
• Integrate monitoring platforms with ServiceNow, Jira, PagerDuty, Microsoft Teams, Email, and ITSM tools.
• Configure and support authentication and authorization integrations using SSO, SAML, OAuth, LDAP, and Azure AD/Entra ID.
• Manage observability agents, telemetry pipelines, collector deployments, and secure communication channels.
• Collaborate with infrastructure, application, and cloud teams to optimize monitoring coverage and incident response.

Skills

RBAC Administration

Platform governance

Dashboard development

Alert management

Incident response

Self-healing automation

Tools

Datadog Administration

Splunk Enterprise/Cloud

Nagios

Aternity

ServiceNow Integrations

Jira Integrations

PagerDuty Integrations

PowerShell

Python

Shell/Bash

REST APIs

Azure AD/Entra ID

Job description

Job Role : Monitoring & Observability Administrator

Experience: 6-12 Years
Location: Chennai / Noida / Kolkata

Key Responsibilities

• Administer and support monitoring tools such as Datadog, Splunk, Nagios, and Aternity.
• Manage observability platforms as a Super Administrator, including tenant administration, RBAC, user management, and platform governance.
• Create and maintain dashboards, alerts, monitors, service maps, reports, and executive-level monitoring views.
• Implement and support Infrastructure Monitoring, APM, Log Management, Synthetic Monitoring, and Event Management solutions.
• Automate operational tasks using PowerShell, Python, Shell/Bash, and REST APIs.
• Develop self-healing and automated remediation workflows to improve operational efficiency.
• Integrate monitoring platforms with ServiceNow, Jira, PagerDuty, Microsoft Teams, Email, and ITSM tools.
• Configure and support authentication and authorization integrations using SSO, SAML, OAuth, LDAP, and Azure AD/Entra ID.
• Manage observability agents, telemetry pipelines, collector deployments, and secure communication channels.
• Collaborate with infrastructure, application, and cloud teams to optimize monitoring coverage and incident response.

Required Skills

• Datadog Administration
• Splunk Enterprise / Splunk Cloud
• Nagios & Aternity Administration
• Monitoring & Observability Platforms
• Application Performance Monitoring (APM)
• Infrastructure & Network Monitoring
• Log Management and Event Correlation
• Dashboard Development & Alert Management
• SSO/SAML & Identity Federation
• REST API Integrations
• PowerShell, Python, Shell/Bash Scripting
• Self-Healing Automation & Remediation
• ServiceNow, Jira, PagerDuty Integrations
• Azure/AWS Cloud Monitoring
• Linux & Windows Administration

Preferred Qualifications

• Experience in large-scale enterprise environments.
• Strong troubleshooting and incident management skills.
• Knowledge of cloud-native monitoring and observability best practices.
• Excellent communication and stakeholder management skills.