TM-Accounts Receivable

Cognizant; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Cognizant in Chennai is seeking a finance professional for a hybrid night-shift role focusing on accounts receivable, dispute management and order-to-cash excellence.

You will optimize cash application, reduce past-due exposure, ensure accurate billing and timely collections, and strengthen customer relationships across global operations.

Qualifications

• Dispute management expertise across complex portfolios.
• Deep knowledge of finance order to cash processes: order validation, invoicing, revenue capture, cash application.
• Experience in AR operations: aging analysis, collections, write-offs, credit memos.
• Understanding of procure to pay payable and intercompany dependencies.
• Ability to integrate commercial, operational and financial perspectives in OTC/receivable flows.
• Advanced spreadsheet and reporting skills for reconciliations and metrics.
• Strong communication and negotiation for night-shift customer interactions.

Responsibilities

• Manage end-to-end accounts receivable operations including invoicing, payment application, and aging analysis.
• Drive dispute management by root-cause analysis, coordinating with stakeholders, and implementing corrective actions.
• Oversee OTC processes ensuring order completeness, pricing accuracy and contract compliance.
• Coordinate collections strategies; engage customers to secure timely payments.
• Maintain robust reconciliation routines between customer statements, subledger, and GL.
• Implement standardized procedures across P2P, O2C, and receivables touchpoints.
• Monitor hybrid work model effectiveness across onsite and remote setups for global customers.
• Collaborate with sales, operations, and treasury to refine credit policies and terms.
• Identify automation opportunities in finance tools to reduce manual tasks and errors.
• Provide aging summaries, dispute dashboards and cash forecast inputs for decision making.
• Support compliance by following SOPs, documenting exceptions and audit requirements.
• Guide junior team members with domain knowledge in OTC, P2P and collections.
• Promote fair, transparent financial interactions to support business continuity.

Skills

Dispute management

OTC processes

Accounts receivable

Procure to pay

Credit & collections

Spreadsheet reporting

Communication & negotiation

Tools

ERP systems

Job description

Job Summary

This hybrid night shift role focuses on managing complex accounts receivable cycles for global operations emphasizing dispute management and finance order to cash excellence. The professional will optimize cash application reduce past due exposure and strengthen customer relationships through accurate billing collections and resolution of high value disputes. The position contributes directly to company liquidity and enables sustainable growth by improving working capital and financial pre

Responsibilities

• Manage end to end accounts receivable operations by monitoring invoice generation payment application and aging analysis to ensure accurate financial records and timely cash realization.
• Drive dispute management activities by analyzing root causes coordinating with internal stakeholders and implementing corrective actions to minimize recurring issues and reduce resolution cycle time.
• Oversee finance order to cash processes by validating order completeness pricing accuracy and contract compliance to support reliable revenue recognition and transparent reporting.
• Coordinate collections strategies by prioritizing past due accounts engaging with customers in a professional manner and negotiating payment commitments that improve days sales outstanding performance.
• Maintain robust reconciliation routines by comparing customer statements subledger balances and general ledger postings to identify discrepancies and ensure integrity of receivable data.
• Implement standardized procedures across procure to pay payable and order to cash receivable touchpoints by aligning documentation approval flows and system updates to enable seamless transaction lifecycles.
• Monitor hybrid work model effectiveness by organizing tasks across onsite and remote setups ensuring business continuity during night shifts and maintaining consistent service levels for global customers.
• Collaborate with cross functional teams in sales operations and treasury by sharing insights from disputes write offs and customer behavior to refine credit policies and commercial terms.
• Enhance process efficiency by reviewing automation opportunities within enterprise finance tools and recommending configuration improvements that reduce manual intervention and error rates.
• Provide detailed reporting packs by preparing aging summaries dispute dashboards and cash forecast inputs that help management make informed decisions on working capital optimization.
• Support compliance and control frameworks by following standard operating procedures documenting exception handling and adhering to audit requirements for accounts receivable and payable cycles.
• Guide junior team members informally by sharing domain knowledge on order to cash procure to pay and collections practices to maintain consistent quality outcomes without formal leadership responsibilities.
• Contribute to societal and customer impact by promoting fair transparent financial interactions that build trust support business continuity and enable reliable supply of products and services.

Qualifications

• Demonstrate extensive experience in dispute management across complex customer portfolios with the ability to interpret contracts identify liability drivers and propose structured solutions that reduce open dispute volumes.
• Exhibit deep expertise in finance order to cash processes including order validation invoicing revenue capture and cash application ensuring strong alignment with corporate policies and regulatory expectations.
• Show strong proficiency in accounts receivable operations such as aging analysis collection follow ups write off assessments and credit memo handling using large scale enterprise resource planning tools.
• Apply solid domain knowledge in procure to pay payable by understanding vendor invoice flows payment terms and intercompany dependencies that influence overall working capital efficiency.
• Demonstrate practical experience in order to cash receivable domain by integrating commercial operational and financial perspectives to create smooth customer billing and payment journeys.
• Utilize advanced spreadsheet and reporting skills to produce accurate reconciliations performance metrics and trend analysis that highlight risk areas and improvement opportunities.
• Leverage strong communication and negotiation capabilities to manage night shift customer interactions in a respectful inclusive manner that supports timely resolution and positive long term relationships.

Certifications Required

Preferred certifications include Certified Accounts Receivable Specialist or Certified Credit and Collection Professional or equivalent finance operations credential.