Therapy Manager

MSD; Mumbai; On-site; INR 800,000 - 1,600,000; Full time

Job summary

MSD in Mumbai is seeking a Therapy Business Manager to lead the therapy area, engage doctors, and drive product awareness through scientific communication and targeted visits. This role requires extensive field activity and travel to clinics and hospitals.

You will work with a sales team to deliver clinical information, trainings, and resources, plan call frequencies, and achieve sales targets while ensuring patient outcomes.

Qualifications

• Degree in Sciences or B Pharm.
• 3+ years relevant experience.
• Proven ability to articulate data-driven findings for actionable recommendations.
• Experience in a therapeutic segment.
• Vaccine knowledge and selling experience at corporate hospitals (Pediatrics, Ob-Gyn, Diabetology, Pulmonology, Nephrology).
• Bachelors in Science (Anatomy & Physiology) or Pharmacy.
• English language; Kannada is a plus.

Responsibilities

• Communicate product features to doctors and handle queries.
• Use customer-focused selling techniques to sustain customer confidence and knowledge.
• Update and maintain approved promotional materials for sales presentations.
• Regularly contact customers and deliver informative presentations.
• Explore opportunities to develop new business in the assigned therapy area.
• Aim to exceed sales targets through strategic promotion and scientific initiatives.
• Maintain up-to-date knowledge of disease areas for scientific discussions with stakeholders.
• Coordinate with teams on speakers, displays, CMEs to meet educational needs of customers.

Skills

Account Management

CRM

Lead Generation

Sales Forecasting

Market Analysis

Product Knowledge

Presentations

Sales Promotions

Pipeline Management

Nephrology

Pulmonology

Diabetology

Pharmacology

Education

B Pharm

Degree in Sciences

B Sc (Human Anatomy & Physiology)

Job description

THE OPPORTUNITY

Therapy Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and Schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list.

Job Description

THERAPY BUSINESS MANAGER

THE OPPORTUNITY

Therapy Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and Schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list.

Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

What You Will Do

• Imbibe the product related features/benefits including scientific information thereto, so as to effectively communicate with the medical doctors and handle product related customer queries
• Utilize customer focused selling techniques (CSSP), continually assessing the knowledge of the customer and strategize to maintain high customer confidence and customer knowledge of company products.
• Maintain current, approved protocol (CSSP) and promotional materials to be included in sales presentation/ detailing.
• Contact customers on regular basis and deliver informative sales presentations based on customers need.
• Explore opportunities to develop new business in the assigned therapy area.
• Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and scientific initiatives.
• Constantly update the knowledge of disease and product area so as to facilitate scientific discussion with stakeholders to enhance productivity levels as expected by the Company.
• Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered by the Company with such other Company.
• Explore opportunities to develop new business avenues for assigned therapy area and territory.
• Tactically plans to generate tertiary demand generation.
• Plans and executes field working as per approved tour programs and reports into data management system at regular intervals as per company expectations.
• Takes follow-up initiatives on feedback and customer service requirements.
• Handles special product campaigns, new product launch campaigns as per Company’s plans.
• Covers the Nursing homes, clinics and hospitals as per agreed coverage requirements.
• Assists in the collection of receivables, as per company policy.
• Work collectively with other team colleagues in arranging speakers, displays, special programs and CMEs to meet the educational needs of customers.

What You Must Have

• Degree in Sciences / B Pharm
• 3 or more year’s relevant experience
• Proven experience in articulating data-driven findings to various audience levels and translating these findings into actionable recommendations.
• Relevant experience in therapeutic segment
• Must have vaccine knowledge and selling experience at corporate hospitals with Peads, OGBynecs and Diabetologist , Pulmonologists and nephrology including trades.
• B. Science ( Human Anatomy & Physiology ) / B. Pharmacy
• Language proficiency in English, Kannada will be addition advantage.

What You Can Expect

• You will be a part of highly motivated sales team that seek to innovate in order to improve lives.

Required Skills

Account Management, Account Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Satisfaction, Digital Analytics, Disease Prevention, Health Economics, Identifying Sales Opportunities, Interpersonal Relationships, Lead Generation, Market Access, Market Analysis, Nephrectomy, Nephrology, Physiology, Product Knowledge, Pulmonology, Sales Forecasting, Sales Metrics, Sales Objectives, Sales Pipeline Management, Sales Presentations, Sales Promotions, Sales Reporting {+ 2 more}

Preferred Skills

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

75%

Flexible Work Arrangements

Not Applicable

Shift

Not Indicated

Valid Driving License

Yes

Hazardous Material(s)

NA

Job Posting End Date

08/19/2026

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R411050