Test Manager Lending (LOS+LMS)

QualityKiosk Technologies; Mumbai; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

QualityKiosk Technologies is seeking an experienced Test Manager for the Lending domain to lead large-scale banking transformation programs and drive end-to-end quality assurance across critical lending platforms. The role requires 12+ years of experience with a focus on loan origination, management, and closure processes, including risk assessment and governance.

You will own testing strategy, plans, and scheduling, interact with Bank stakeholders, and ensure release readiness through robust

Qualifications

• 12+ years of experience in testing and QA for lending domain.
• Strong understanding of Retail and Corporate Lending lifecycle.
• Experience in Loan origination, loan management and loan closure processes.

Responsibilities

• Lead end-to-end testing activities for Lending domain projects.
• Own the overall quality of testing deliverables and timely project execution.
• Drive testing governance, quality assurance, defect management, and process compliance.
• Act as the primary point of contact for test delivery and quality-related initiatives.
• Define resource requirements, allocation plans, and technical skill requirements.
• Create Test Design, Execution Plans, and testing schedules.
• Manage defect lifecycle and resolution activities.
• Drive continual test improvement across the project lifecycle.

Skills

Test strategy

Defect management

Quality governance

Leadership & team management

Job description

QualityKiosk Technologies is looking for an experienced Test Manager - Lending Domain to lead large-scale banking transformation programs and drive end-to-end quality assurance across critical lending platforms.

Experience range: 12+yrs

• Strong understanding of Retail and Corporate Lending lifecycle
• Loan Origination, Loan Management and Loan Closure processes
• Secured & Unsecured Loans
• Personal Loan, Home Loan, Vehicle Loan, LAP, Business Loan
• Credit Assessment and Scorecard Validation
• Disbursement, Interest Calculation and Repayment Processing
• NPA, Collections and Recovery Processes
• Loan Restructuring and Foreclosure
• Lending Regulatory Compliance (RBI Guidelines)

JOB DESCRIPTION:

Role Overview Delivery & Process Ownership

• Lead and manage end-to-end testing activities for Lending domain projects.
• Own the overall quality of testing deliverables and timely project execution.
• Drive testing governance, quality assurance, defect management, and process compliance.
• Act as the primary point of contact for test delivery and quality-related initiatives. Key Responsibilities
• Overall responsibility for quality of testing and timely delivery across projects.
• Create and implement Test Strategy, Test Plans, and Test Governance framework.
• Define resource requirements, allocation plans, and technical skill requirements.
• Create Test Design, Test Execution Plans, and testing schedules.
• Manage and monitor defect lifecycle and defect resolution activities.
• Drive continuous Test Improvement Initiatives across the project lifecycle.
• Ensure adequate test coverage for business, functional, and integration requirements.
• Identify project risks, quality concerns, and mitigation strategies.
• Maintain quality standards and release readiness throughout the project.
• Review testing deliverables and ensure adherence to quality objectives.

Stakeholder Management

• Interact closely with Bank stakeholders for project risks, concerns, and issue resolution.
• Provide regular status updates to Delivery Managers and Program Managers.
• Coordinate with Business, Development, and Project teams to ensure testing alignment.
• Escalate critical risks and dependencies in a timely manner.

Quality Governance & Compliance

• Ensure compliance with GBK and QualityKiosk processes and standards.
• Drive process adherence, audits, and quality governance activities.
• Establish quality checkpoints and review mechanisms.
• Ensure all testing deliverables meet defined quality benchmarks.
• Lead defect tracking, triage, prioritization, and closure activities.
• Analyze defect trends and identify improvement opportunities.
• Ensure timely resolution of critical and high-priority defects.
• Drive Root Cause Analysis (RCA) and preventive actions.

Metrics & Reporting

• Responsible for metrics measurement, analysis, and implementation.
• Track testing KPIs, defect metrics, execution status, and quality indicators.
• Prepare and present dashboards and project quality reports.
• Provide management visibility through regular reporting and reviews.

Required Skills

• Test Strategy & Planning.
• Defect Management & Quality Governance.
• Risk Assessment & Mitigation.
• Leadership and Team Management.

Key Success Metrics

• High quality releases with minimal defect leakage.
• Effective risk management and issue resolution.
• Compliance with organizational processes and quality standards