Territory Service Manager

Ingersoll Rand; Delhi; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Stock options

Yearly performance bonus

Leave encashment

Maternity/Paternity leaves

Health insurance

Employee Assistance Program

LinkedIn Learning

Awardco recognition

Job summary

Ingersoll Rand in India is seeking an experienced Service Engineer to install, commission, and maintain rotary air compressors. The role requires strong mechanical/ electrical knowledge and a customer-centric approach, with frequent travel and overtime.

You will work closely with internal and external stakeholders to ensure customer satisfaction and drive service revenue through upgrades and effective problem solving.

Qualifications

• 3-year diploma in mechanical or electrical engineering.
• Experience with rotary air compressors preferred.
• Strong problem-solving and communication skills.

Responsibilities

• Commissioning & servicing of air compressors
• Achieve revenue and collection targets
• Coordinate with internal and external teams to complete work on time
• Explore opportunities for upgrades
• Frequent travel with some overnight stays
• Ensure customer satisfaction while meeting stakeholder requirements

Skills

Compressor knowledge

Mechanical skills

Electrical understanding

Troubleshooting

Pneumatic systems

Education

Diploma in Mechanical/Electrical

Job description

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Job Summary

We are seeking an experienced Service Engineer to install, commission, and maintain rotary air compressors. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-centric approach. The role involves frequent travel, overtime, and ensuring customer satisfaction while managing stakeholder requirements.

Responsibilities

• Commissioning & Servicing of Air compressors
• To achieve revenue & collection targets
• Co-ordination on various level internally & externally to get the require work done on time
• Explore the new business opportunities such as upgrades
• Frequent travel requirements with some overnight travel
• Ensuring the Customer Satisfaction while managing & working in line with the requirement of allied stake-holders.

Skill Set Required

Basic Qualifications

Qualification: 3years Diploma in Mechanical/Electrical

Travel & Work Arrangements/Requirements

As per the business requirement

• Compressor knowledge: In-depth understanding of rotary air compressors, including installation, commissioning, and maintenance.
• Strong mechanical skills, including troubleshooting and repair of compressors and related equipment.
• Familiarity with electrical systems, including control circuits and motor control.
• Understanding of pneumatic systems, including piping, valves, and controls.

What we Offer

• We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the company's success.
• Yearly performance-based bonus, rewarding your hard work and dedication.
• Leave Encashment
• Maternity/Paternity Leaves
• Employee Health covered under Medical, Group Term Life & Accident Insurance
• Employee Assistance Program
• Employee development with LinkedIn Learning
• Employee recognition via Awardco
• Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.