Territory Manager-Cross Sell (Home Loans)

IDFC FIRST Bank; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

IDFC FIRST Bank in Maharashtra invites application for Territory Manager-Cross Sell Home Loan. You will source and manage market channels, target cross-sell opportunities, and ensure a high-quality loan portfolio.

The role requires 5–10 years of experience in retail banking or cross-sell, strong knowledge of home loan products, and the ability to drive channel development and customer service excellence across the market.

Qualifications

• Graduation in any field with strong customer-service focus.
• Experience in retail banking or cross-sell is preferred.
• MBA/PGDM is a plus.

Responsibilities

• Sourcing and managing market channels and acquiring business.
• Ensuring quality portfolio by minimizing delinquency and rejections.
• Deep knowledge of retail assets, products, operations and market trends.
• Identifying market changes and developing channels for business growth.
• Suggest process and policy improvements across Retail Banking.

Skills

Retail banking knowledge

Channel development

Customer service

Market trend analysis

Education

Bachelor's degree

Postgraduate degree (MBA)

Job description

Job Requirements

Role/Job Title: Territory Manager-Cross Sell Home Loan

Function/ Department: Cross Sell

Roles & Responsibilities

• Sourcing and managing channels from the market and acquiring business from them
• Ensuring quality portfolio by minimizing delinquency and rejection
• Extensive knowledge and understanding of retails assets, products, operations and current market trends
• Identifying the changing market trends & channel development for acquiring business.
• Recommend improvements to processes and policies across the Retail Banking business to drive operational

Qualification

Graduation: Any Graduateefficiencies and high-quality customer service

Post Graduation: PG, MBA

Work experience

5-10 years of work experience