Territory Manager - Collection

Mahindra Rural Housing Finance (MRHFL); Tharad; On-site; INR 600,000 - 800,000; Full time

Job summary

Mahindra Rural Housing Finance (MRHFL) is seeking a collection operations professional to oversee performance management, agency supervision, and strategy execution for debt recovery. The role emphasizes strong compliance with applicable laws and robust reporting on portfolio trends.

The candidate will lead staff, implement targeted collection techniques, and monitor delinquency across aging buckets to meet organizational recovery objectives.

Responsibilities

• Monitor and control delinquency, tracking portfolio performance across aging buckets.
• Hire, train, and manage internal staff to ensure effectiveness.
• Develop and execute collection strategies to achieve targets for debt recovery.
• Ensure all collection actions comply with local, state, and federal laws, regulations, and company policies.
• Analyze, prepare, and present regular reports on collection performance and outstanding debt trends.

Job description

• Performance Management: Monitor and control delinquency, tracking portfolio performance across specific, aging buckets.
• Agency Management: Hire, train, and manage internal staff to ensure effectiveness.
• Strategy Implementation: Develop and execute collection strategies to achieve targets for debt recovery.
• Compliance & Risk: Ensure all collection actions comply with local, state, and federal laws, regulations, and company policies.
• Reporting: Analyze, prepare, and present regular reports on collection performance and outstanding debt trends.