Telesales Execut

TRUE COLORS SOLUTIONS & TECHNOLOGIES INDIA PRIVATE LTD; Kolkata District; On-site; INR 240,000 - 360,000; Full time

Job summary

True Colors Solutions & Technologies India Pvt. Ltd. is seeking a Telesales Executive for an on-site role in Kolkata. The candidate will reach out to prospects, promote printing solutions, qualify leads, and drive conversions.

Responsibilities include explaining product features, handling inquiries, maintaining CRM records, and coordinating demos with the sales/service teams. A customer-focused, target-driven professional with strong communication skills is preferred.

Qualifications

• Strong communication skills in English/Hindi and active listening.
• Customer service and support skills to handle inquiries and maintain relationships.
• Lead generation and sales skills to identify prospects and close deals over the phone.
• Basic computer literacy and familiarity with CRM or call management tools.
• Customer-focused, target-driven, and able to work in a fast-paced, collaborative environment.
• Prior telesales/inside sales or customer support experience preferred; experience in printing, signage, or related industries is an advantage.
• Minimum high school diploma; a bachelor's degree is not required as stated in the ad.

Responsibilities

• Make outbound calls to promote True Colors' printing solutions and qualify leads.
• Convert opportunities into sales by guiding prospects through the sales process.
• Explain product features and benefits and address customer questions.
• Maintain accurate records in CRM or sales tracking systems.
• Follow up on inquiries from marketing campaigns and coordinate with sales/service teams for demos or visits.
• Work toward individual and team targets and provide market feedback to improve scripts.

Skills

Communication skills

Customer service

Lead generation

Sales

CRM familiarity

Computer literacy

Teamwork

Telesales experience

Education

High school diploma

Tools

CRM software

Call management tools

Job description

Company Description

True Colors Solutions & Technologies India Pvt. Ltd. is a West Delhi-headquartered manufacturer and importer of advanced UV and eco-solvent printing solutions for signage, décor, packaging, and industrial applications. Since 2012, the company has focused on delivering reliable, high-performance printers, inks, and critical spare parts that help print service providers grow profitably in a competitive market. Its portfolio includes UV flatbed and hybrid printers, eco-solvent printers, mobile cover and solvent printers, as well as UV and solvent inks engineered for diverse substrates. Backed by strong in-house engineering and partnerships with global manufacturers, True Colors provides installation, training, maintenance, and application support to customers across India. Participation in leading industry events such as Media Expo Mumbai 2026 reflects the company's commitment to innovation and practical, business-oriented printing solutions.

Role Description

This is a full-time, on-site Telesales Executive role based in Plot - GA/66, 1910, Rajdanga Main Road, Kolkata - 700107. Only Female Candidate Preferred. The Telesales Executive will make outbound calls to prospective and existing customers to promote True Colors' printing solutions, qualify leads, and convert opportunities into sales. Responsibilities include explaining product features and benefits, addressing customer questions, and guiding prospects through the sales process while maintaining accurate records in CRM or sales tracking systems. The role involves following up on inquiries from marketing campaigns, coordinating with the sales and service teams to schedule demonstrations or visits, and ensuring a professional and consistent customer experience. The Telesales Executive will work towards individual and team targets, provide feedback on market trends, and contribute to ongoing improvement of telesales scripts and processes.

Qualifications

• Candidates should possess strong Communication skills, including clear spoken English/Hindi and active listening abilities.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and maintain positive relationships.
• Candidates should possess Lead Generation and Sales skills to identify prospects, qualify opportunities, and close deals over the phone.
• Candidates should demonstrate basic computer literacy, familiarity with CRM or call management tools, and the ability to maintain accurate call and sales records.
• Candidates should have a customer-focused mindset, target-driven approach, and the ability to work in a fast-paced, collaborative environment.
• Prior experience in telesales, inside sales, or customer support is preferred; experience in printing, signage, or related industries is an advantage.
• A minimum of a high school diploma; a bachelor's degree in