GN-I&E- Comms and Media Networks

8103 Acc Sol Pvt Ltd Company; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Accenture is seeking a Telecom Networks Consultant to enable transformation across wireline, wireless, 5G, OSS, and cloud domains. You will support network planning, deployment, operations, service fulfillment, and inventory management while designing operating models and driving AI/automation use cases.

You will contribute to program management, business analysis, and value realization to help clients modernize networks and accelerate digital transformation, with a global delivery mindset.

Qualifications

• Experience in telecom consulting including network planning, deployment, and operations across FTTx, OSS, and B2B/B2C environments.
• Knowledge of Private Mobile Networks (5G/LTE), RAN, Core, SD-WAN, WiFi6, and Edge/Cloud deployment models.
• OSS transformation covering Service Assurance, Fulfillment, Inventory Management, and NOC/SOC operations, value realization, and change management.
• Process transformation: design, improvements, adoption, and TOM development.
• Hands-on ITSM/OSS tools such as ServiceNow, Jira, Nokia NetAct, BMC Remedy, Netcool, Blue Planet.
• Familiarity with 3GPP, ETSI, O-RAN, TM Forum (eTOM, SID, TAM).
• Agile delivery experience with Confluence and Jira.

Responsibilities

• Drive end-to-end delivery of Network consulting engagements across Wireline FTTx, OSS, and Private 5G networks.
• Lead workshops and interviews to gather requirements and align to capability maturity assessments.
• Conduct As-Is/To-Be process designs, improve processes, and develop transformation roadmaps.
• Create solution blueprints with technical teams, identify automation opportunities, and define TO-BE states.
• Develop business cases, KPIs, and value realization plans aligned to transformation goals.
• Support PMO with governance, milestones, risk management, and dashboard reporting.

Skills

Telecom Networks Consulting

Process Management

Program Management

Business Analysis

Value Realization

AI & Automation

Network Operating Model

Service Assurance

Service Fulfillment

Network Inventory

Planning & Design

Deployment

Operations

Field Force 5G & OSS & Cloud

Education

B.Tech/B.E. (Tier 1 preferred) + MBA (Tier 1/2 preferred)

Tools

ServiceNow

BMC Remedy

Jira

Nokia NetAct

Netcool

Blue Planet

Job description

Job Title - C&M CTO Advisory & Network Transformation Non-Exec - Management Level: Analyst / Consultant (Level 11/9/7/6)

Location: Bangalore / Gurgaon / Mumbai / Pune / Hyderabad / Kolkata / Chennai

Must Have Skills:

• Telecom Networks Consulting
• Process Management
• Program & Product Management
• Business Analysis
• Value Realization
• AI & Automation
• Network Operating Model
• Service Assurance
• Service fulfillment
• Network Inventory
• Planning & Design
• Deployment
• Operations
• Field Force in areas of wireline/wireless, 5G, OSS & Cloud

Good to Have Skills:

• TM forum & ITIL frameworks
• ITSM tools (ServiceNow, BMC Remedy)
• Agile & Scrum practices

Job Summary:

As a Telecom Networks Consultant in Accenture’s Strategy & Consulting Global Network (S&C GN) you will work with leading telecom clients to drive transformation across wireline, wireless, 5G, OSS, and cloud domains. Your role will span across network planning, deployment, operations, service fulfillment, service assurance, and inventory management. You will design network operating models, optimize processes, and enable AI and automation use cases while supporting program management, business analysis, and value realization to help clients modernize networks, improve efficiency, and accelerate digital transformation.

Roles & Responsibilities:

Support end-to-end delivery of Network consulting engagements across Wireline FTTx, OSS, and Private 5G Network domains. Engage with client stakeholders to conduct workshops and interviews for requirement gathering and alignment to conduct capability maturity assessments. Conduct As-Is process assessments and design To-Be process models, process improvements, process adoption etc, using industry-standard frameworks such as eTOM, ITIL, and TM Forum. Translate business needs into process flows, functional specifications, and user stories. Work closely with technical teams to define solution blueprints, identify automation opportunities, and develop transformation roadmaps. Analyze and optimize telecom processes such as service fulfillment, service assurance, inventory management, field force automation, and customer experience. Develop business cases, value driver trees, and performance KPIs aligned to transformation goals. Create high-quality client deliverables such as consulting documents, operating models, process designs, and actionable recommendations. Support PMO to ensure structured governance, milestone tracking, risk management, and issue resolution. preparing dashboards, KPI reporting, and executive presentations for stakeholder communication in any consulting programs. Define and design Target Operating Models (TOM) aligned to business strategy, covering process, people, technology, and governance layers, facilitate stakeholder alignment and roadmap development for execution. Contribute to the setup and execution of the Value Realization function, including development of value frameworks, value architecting, benefit tracking mechanisms, KPI monitoring, and reporting dashboards including change management & training. Support business development initiatives, including RFP/RFI responses, Go to market (GTM) activities, proposal creation, and development of consulting assets and methodologies. Drive thought leadership by contributing to white papers, Points of View (POVs), and industry-focused research.

Consulting Skills Required:

• Must-Have Experience in one or more: Network planning, rollout planning, and operations across FTTx, OSS, and B2B/B2C environments
• Mobile Private Networks (MPN) including 5G/LTE, RAN, Core, SD-WAN, WiFi6, and Edge/Cloud deployment models
• OSS transformation in areas such as Service Assurance, Service Fulfillment, Inventory Management, and NOC/SOC operations, Autonomous Operations Value Realization Office (VRO) including value architecting, business case development, benefit tracking, and change management
• Process transformation covering process design, improvement initiatives, adoption strategies, and target operating model (TOM) development
• Hands-on experience with ITSM and OSS tools such as ServiceNow, Jira, Nokia NetAct, BMC Remedy, Netcool, and Blue Planet
• Familiarity with telecom and IT standards and frameworks such as 3GPP, ETSI, O-RAN, and TM Forum (eTOM, SID, TAM)
• Agile delivery experience, including working in sprints, backlog grooming, and user story creation using tools like Confluence and Jira

Good to Have skills:

• Ability to visualize and document As-Is / To-Be processes using tools like Microsoft Visio, Lucidchart, or Draw.io
• Proficiency in Agile & Scrum delivery methodologies, including sprint planning and retrospectives
• Experience in data visualization and analytics using Power BI, Tableau, or similar platforms
• Understanding of AI/ML concepts and their application in network operations, predictive maintenance, and automation
• Exposure to data lake architectures, data pipeline design, and integration across telemetry and OSS/BSS systems

Additional Information:

Client-facing experience in a global consulting or service delivery environment is mandatory. Cross-cultural competence with ability to thrive in fast-paced, dynamic environments. Strong analytical, problem-solving, and communication skills. Certifications such as ITIL, eTOM, SID, TAM, CBAP are preferred. Experience in authoring consulting assets or mentoring junior team members is a plus.

About Our Company | Accenture Experience:

Minimum 1-14 years of relevant experience in the telecom consulting domain

Educational Qualification:

B. Tech/B.E. (Tier 1 preferred) + MBA (Tier 1/2 preferred)

About Accenture:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Further Information

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture